Product Care

Learn the basics of our products to help sell and suggest the best items for your customer!

Product Care Video

Demonstration Video


Product Care Details

Click on the hotspots for more details on each product

Learn about Shoe Trees and why they're so important

NEW!  Grand Sole Cleaner

Say It and Sell It

Product Care Quiz

Product Care Quiz

  • The best place to start mentioning product care
    The sales floor
  • Never use the bar or brush on
    Wet suede
  • Sole and Edge dressing
    Covers up nicks and marks
  • Great for travel
    Shoe Shine sponge
  • Protectant Spray
    For water resistance and to prevent stains

Additional Product Care questions

  • Neutral shoe cream
    For any items that do not have a matching colored shoe cream
  • "Brush first, then use the bar" applies to what type of footwear.
    Suede products. Use the brush first and then the bar to remove stains and dirt.
  • These can add years of life to your shoes and absorb the extra moisture from your feet
    Shoe Trees
  • Formulated just for Cole Haan, this item is essential for our rubberized outsoles.
    Grand Sole Cleaner

Coming Soon in Product Care!

Economy Travel Kit

Mini Deluxe Travel Kit