Effective Teamwork Skills

 

Effective Teamwork Skills

Module Introduction

Module Introduction


This module is designed to help the learner understand the composition of a team and the skills required to be successful.



Module Objectives

At the end of this module, you will be able to; 

  • Identify effective teamwork skills to support workplace situations

What do we need to establish effective teams?

The following slides will establish individual skills that aid in the composition once placed in a team situation.


Skills

Teams need the following skills to perform effectively: 

  • Technical Expertise
  • Problem-Solving & Decision-Making Skills
  • Interpersonal Skills


The Imporatnce of the 5 stages of Teamwork Skills


  • In the following slides, we will highlight the importance of the 5 teamwork skills individuals should have in the participation and involvement once placed in a team setting


5 Teamwork Skills

1. Orients Team to Problem-Solving Situations

  • Assists the team to reach a common understanding of the situation or problem
  • Determines important elements
  • Finds relevant data related to the situation or problem


5 Teamwork Skills

2. Organizes and Manages Team Performance 

  • Helps teams establish specific, challenging, and accepted team goals.
  • Monitors, evaluates, and provides feedback
  • Identifies alternative strategies, and reallocates resources to address feedback

5 Teamwork Skills

3. Promotes a Positive Team Environment

  • Assists in creating and reinforcing norms of tolerance, respect, and excellence
  • Recognizes and praises other team members' efforts
  • Helps and supports team members to model team member behaviour 

5 Teamwork Skills

4. Facilitates and Manages Task Conflict

  • Encourages desirable and discourages undesirable team conflict
  • Recognizes the type and source of conflict and implements appropriate resolution strategy
  • Employs "win-win" negotiation strategies to resolve conflicts

5 Teamwork Skills

5. Appropriately Promotes Perspective 

  • Defends stated preferences, argues for a particular point of view, and withstands pressures to change positions
  • Changes or modifies position if a defensible argument is made by another team member
  • Projects courtesy and friendliness to others while arguing position 

Before we start the assessment, here are a few summary points

There are 3 Skills That Every team should have...

  • Technical Expertise
  • Problem-Solving & Decision-Making Skills
  • Interpersonal Skills


And the 5 Teamwork Skills

Quiz Instructions

Assessment 

You will be required to implement the five stages of effective teamwork skills to the situations provided.

You must answer all the questions correctly.

Scenario #1: Lisa needs to work with her team by establishing specific, challenging, and accepted team goals. The teamwork skill required to accomplish this is...

  • Organize and manages teams performance
  • Orients team to problem-solving situation
  • Facilitates and manages task conflict

Scenario #2: Promoting a positive team environment allows team members to...

  • Assist in creating and reinforcing norms of tolerance, respect, and excellence
  • Encourage desirable and discourages undesirable team conflict

Scenario #3: Which strategy employs the "win-win" negotiation strategy?

  • Orients team to problem-solving situation
  • Organizes and manages team performance
  • Promotes a positive team environment
  • Facilitates and manages task conflict
  • Appropriately promotes perspective

Scenario #4: Orients team to problem-solving situation seeks out...

  • Relevant data related to the situation or problem
  • Model desirable team member behaviours and projects courtesy and friendliness to others while arguing position

Scenario #5: Which of the options is NOT part of the skills needed to teams to perform effectively?

  • Technical Expertise
  • Understanding Instructions
  • Problem-Solving and Decision-Making
  • Interpersonal Skills

CONGRATULATIONS! Your training is now complete.

Information retrieved from: Langton, N., Robbins, S., and Judge, T. (2016). Organizational Behaviour: Concepts, Controversies, Applications. Pearson Education Canada.