Working with accessibility needs can be hard when we do not know the necessary behaviors to make their experience special at the Free Library of Philadelphia.
This is Steve. He is a new library patron looking for help accessing the Internet. However, he does have accessibility needs and is new to the library system.
To be prepared for accessibility support challenges, with this training , Free Library of Philadelphia branch employees will be able to:
- Employ the necessary social skills to introduce visual assistive technology to library patrons.
- Recognize social cues from library patrons when implementing visual technology.
- Interpret library patrons’ physical cues when implementing visual technology.