This series of units covers general knowledge that each Prime Timer must know to better serve the customer. It covers general stockroom fundamentals and guidelines for escalating issues to the Store Manager. It will provide a high level overview for Prime Timers. It is intended to be general in nature. Your Store Manager will provide you with the details and training to fulfill these duties. As you go through this unit, take notes on items that you don't understand. Write down any questions that you have. After the unit, meet with your Store Manager and discuss.