Welcome to 'Operations'!
Thank you for participating in the Operations training module.
This course is designed to present Two Roads Event Designers with information they should know about core standards of operations in the FOH and BOH, as well as information specific to the type of event you are hosting. It offers an overview on universal FOH standards of service, service for buffets, seated meals and family-style meals. Finally, there is a section detailing many culinary terms that you should familiarize yourself with in order to better communicate with the BOH and your guests.
This training module has 4 sections. Each section covers information about a specific area of concern involving FOH or BOH operations, and is then followed by 2 short quizzes on the knowledge that was presented. Completing these quizzes completes the training module.
Additionally, there is an appendix section that offers a number of YouTube videos on superior service. We recommend that everyone who is excited to complete TRED and further their careers in hospitality watch these videos.