Gagne 7 - Feedback

Have you ever received a low test grade without any explanation?  How did it make you feel?  Were you confused?

Feedback is an important part of the learning process.  When feedback is not given, it leaves the learner with a void.

Providing feedback helps the learner acquire the necessary skills to improve.  Providing feedback also improves your design quality audit (QA) scores.

 

This course provides an understanding of Gagne 7 and how to use it when creating training.

Module Objectives

Obejctives

Upon completion of this course, the

  1. Instructional Designer will be able to define Gagne's seventh event of learning by creating training that provides feedback.
  2. Instructional Designer will be able to recall methods of feedback when creating training modules.

Gagne 7

Gagne Seven Defined

Feedback is an essential part of our training program.  It helps learners:

 •Maximize their potential at different stages of the training. 

•Raise their awareness of strengths and area for improvement. 

•Identify actions to be taken to improve performance.

Feedback reinforces the learner’s experience.

Gagne 7 is about getting the learner engaged in the course material.

  • Gagne 7 is about getting the learner engaged in the course material.

Methods of Providing Feedback

Reinforce Learned Concepts

In the feedback process, reinforcing the concepts that you want the learner to learn and understand is an important step because it helps clarify the learning.

Below are some examples to reinforce learned concepts of training.

Debrief

Debrief the training to review the contents learned concepts.

Solutions/Explanations

Provide correct solution/explanation to questions about the learned concepts.

Demonstrate

Demonstrate the correct method/steps of the learned concepts

Examples

Provide detailed examples of the learned concepts.

Elaborative Coaching

Elaborative coaching brings clarity and understanding to the question and answer portion of the training.

It acts as a resource to the learner by explaining the answers to the asked questions.  In the event the learner gets the answer wrong, the coaching feedback explains why the answer does not fit the situation.  

See the image before for an example of elaborative coaching.

Facilitator Instructions

Providing facilitator instructions is a form of providing feedback to the trainer/facilitator.

This helps the trainer/facilitator provide feedback to the learner in a timely manner.

Following are some examples of the types of facilator instructions to include in a course.  

Recap the course material or learned concepts.

Provide interim summaries of the learned concepts.

Provide instructions for the learner.

Provide key elements of the learned concepts.

Include talking points of course material or learned concepts.

Reinforce key points after eClass assignments to make sure content is understood.

All of the below are methods of feedback except _______________.

  • Reinforce learned concepts
  • Detailed facilitator instructions
  • Mixed presentation styles
  • Elaborative coaching

Module Summary

Summary

Now that you have completed this course, you are able to:

  1. Define Gagne's seventh event of learning when creating training content that provides feedback.
  2. Recall methods of feedback when creating training modules or content.


Knowledge Assessment

The knowledge assessment begins on the next screen.

Reminders:

  • By continuing to the assessment you are affirming that you have viewed all of the course content.
  • You may use any resources available to you while taking the assessment.

Course Assessment

Assessment

Knowledge Assessment

The knowledge assessment begins on the next screen.

Reminders:

  • By continuing to the assessment you are affirming that you have viewed all of the course content.
  • You may use any resources available to you while taking the assessment.

Elaborative coaching provides ________________ and ________________.

 

Feedback helps learners to ____________________.

  • Decide if they are a good fit for the job
  • Identify actions to take to improve performance
  • Raise the awareness of themselves
  • Identify ways to get around not doing work

Which of the below is an aspect of reinforcing learned concepts?

  • Open with excitement
  • Performance based
  • Acknowledge what is known
  • Debrief

Facilitator instructions are feedback for the _______________.

The methods of feedback are:

  • Facilitator instructions
  • Peer review
  • Elaborative coaching
  • Reinforce learned concepts