Total Quality Management

Identify the definition of the principles of Total Quality Management

Objectives

Total Quality Management

TQM Principles

TQM Principles

TQM Principles

TQM Principles

Test Your Knowledge!

–°ombine elements from the left column with the elements on the right
Continual Improvement
 
Making Quality a priority in the strategy of the organization.
Customer Focus
 
The customer decides whether the quality of the product or service os acceptable or not.
Total Employee Involvement
 
Employees are involved in decision making within the organization, and have shared goals to work together towards.
Strategic and Systematic Approach
 
encourages the organization to be creative and innovative in finding better ways to do things and improve processes.

Refrences