Introduction to Accuro EMR at HSC

This course is about finding your way around Accuro EMR.

You may know Accuro EMR already. In order to give you only the learning content you need, please complete the pre-assessment. From there, a personalized Learning Plan will be created.

A few tips:

Accuro Overview

Layout Overview

Click this little square icon in the bottom right hand corner to make the video full screen.

  • The icons which are available to me is dependent upon my role.
  • Home is the component that houses mail and tasks, as well as labs and diagnostic images to review.
  • The Traffic Manager is where patients are scheduled for appointments.
  • The documents component is where documents are reviewed by providers.
  • Accuro offers a number of F-key short cuts. F3 is used for patient searches.

Which icon do you click in order to document a patient's exam?

How to Document a Patient's Exam

To document a patient's exam, click on the EMR tab. The screenshot below shows what it looks like and has more information.

Which icon do you click in order to view a patient's address?

Which icon do you click in order to review a patient's appointments?


You can click F4 on your keyboard at any time and in any screen to review the patient's complete history of appointments at this clinic.

Patient Component

Patient Component Overview

Click on the square icon in the bottom right corner to view the video full screen.

  • F1 clears the search fields and allows the user to start a new search.
  • You can search by a patient's last name, first name, PHIN, MRN and birthdate.
  • In the search field, the PHIN is called Identifier since Accuro is used in various regions.
  • Even though patient demographics are transferred to Accuro from ADT EPR, you can update the address and phone number in Accuro. Information that you update in Accuro is then transferred to the ADT EPR.
  • Global messages are seen by all users but they are only to be used by infection control in order to indicate if a patient is MRSA positive.

Which tab shows the next of kin?

Indicate on the image below which tab you would click in order to see the patient's next of kin.

Patient information sharing between Accuro EMR / ADT EPR

At the HSC, we use ADT EPR, which is linked to the Provincial Patient Registry. ADT-EPR pushes patient demographic information to Accuro. At this point, ADT-EPR can send information to Accuro – however, Accuro cannot send information to ADT-EPR; so fields where information was pushed from ADT-EPR are “read-only”.

, which is linked to the Provincial Client Registry, transfers patient information such as demographics, contact information, legal next of kin, etc. to .

At this point this is a one-way information transfer; does not update .

Scheduler Component

Scheduler Overview

Click on the square button in the bottom right corner to view this video in full screen.

  • "No Matching Days" means no providers are set for the scheduler view.
  • There's a single day mode showing one or more provider's schedule and a multi-day mode showing more than one day for one provider.
  • Double-booking should only be done with the approval of the provider.
  • Coloured fields in the schedule indicate scheduled appointments.
  • You cannot search for a patient from the schedule. To search for the patient, go to the Patient component and find them there. Then the patient will show on the schedule.

EMR Component

EMR Overview

Click the square icon in the bottom right hand corner to view this video in full screen.

  • The Day Sheet shows the patients who have an appointment scheduled today.
  • The Encounter Notes screen shows the patient's current and past appointments, their clinical notes, labs and the their history of a number of things: for example diagnoses, medications, allergies.
  • Clinical notes are equivalent to paper progress notes and are found in the main area of the Encounter Notes tab.
  • The Virtual Chart shows all of the patient's documents, lab results, tasks, encounter notes, etc. It is equivalent to the paper chart.
  • You can print a medication summary from the Medications tab.

Identify the following areas on the Encounter Notes tab.

  • Appointment History
  • Labs
  • Medical Bands
  • Current Patient
  • Encounter Notes

History Viewer

History Viewer Overview

If you need to look up clinical documentation for a patient, please

  1. Request access to the History Viewer by sending an Account and Access Request Form to eHealth.
  2. Read this document to familiarize yourself with the search functions and navigation of the History Viewer. Please note that this document is saved on SharePoint, so you may need to log in after clicking on this link. Also, depending on your browser settings, it might open in a new tab, in a new window, or right here if you just click on it. If you right-click on it and choose "Open in New Tab" it's easiest to close that tab to return back here.

  • I know how to access the History Viewer.
  • I know how to find relevant patient health information in the History Viewer.

Course Help and Next Steps

When you completed the course, please follow these instructions.

  • I will have View Only access to Accuro EMR and have emailed the course administrator.
  • I will need more than View Only access to Accuro EMR and have registered for the appropriate classes in the LMS.
  • I have not yet started this course.
  • If you have been set up with "View Only" access in order to review clinical documentation on a patient who has been seen in an Accuro-run outpatient clinic, this is all the training you need to complete. If this is the case, please click here to email the course administrator on completion so that HIS can release your login.
  • If you work in an Accuro-run outpatient clinic, this course is the foundation to the classes you can sign up for. If this is the case, please register for the appropriate Accuro class according to your role (provider or clerical). You can do this right from here by following these steps:
  1. Click on this link. The link opens the eHealth LMS in a new window on top of this one.
  2. Log in.
  3. Search for "HSC EMR"
  4. Register for the appropriate class(es)
  5. Once you When you are finished, you can close the LMS window and come back here.

Please Note:

Due to the course structure, this lesson had to be part of the Pre-Assessment. During the Pre-Assessment, please indicate that you have not yet started the course. This will ensure that this section is part of your study advice. It should be completed at the end, when you have finished all the lessons of the course.

Course Help

  • I have finished this course.
  • I have not yet finished the course.
A Few Tips:
  • If you wish to take all lessons and see all materials, instead of creating a learning plan, scroll to the bottom of the Pre-Assessment and click Submit
  • If you use your browser's back button, it takes you to the website you visited before this one; it does not go back a page within the course.
  • You can go back to the study advice at any time. This is your learning plan. To do so, click the Study Advice button at the top of the screen.
  • Every browser works a little differently depending on the settings and if there are any plug-ins, etc. It is impossible to predict and accommodate every browser setup installed at HSC. If something does not display correctly, please click here to email the course administrator.

Please Note:

Due to the course structure, in order to give you access to these course help notes, they had to be part of the lesson plan. During the Pre-Assessment, please indicate that you have not yet finished the course. This will ensure the course help notes are available as part of your study.

Once you did complete it, please answer this question one more time indicating that you're finished. This will mark this lesson as done. It will also allow you to give your feedback for this course as part of a short survey. Your feedback is important in order to better understand how we can deliver better training.