Email Etiquette

Email and You!

Managing Your Email

You receive an email from the Human Resources Department about your health benefits. Should these be deleted?

Email Salutations

Which introductions are appropriate?

Which words or sentences are NOT appropriate?

Subject Lines & SPAM

Rank these items in the order of quickest way to get in touch with a customer or employee. (Fastest on top, slowest on the bottom)

Picking up the phone and calling.
Sending an email.
Writing a letter and mailing it.
Sending a text message.

Perception is Everything