Production Assistant Training Course

By completing this training course you will understand the initial setup process for both Catalog and TCS Production within the Chamber Nation systems. This includes a complete understanding of what needs to be completed within DisplayedRight, ChamberOrganizer and ECTown, as well as a complete understanding of the visual standards for our Digital Display Catalogs, Mobile Apps and TCS pages. 

This Course should take approximately three hours to complete. However, you can take breaks any time, retake quizzes and return for a refresher at any time. The purpose of this course is to fully equip you to meet the demands and expectations of our Premium Production department. If you have any questions you can contact your Team Leader or Program Manager.

1. What is a Digital Display Catalog and Mobile App?

The Function of Digital Displays

The Digital Display Catalog is designed to beautifully showcase a business' products and services

Each individual display that we create should showcase a product or service that the business provides with display images that are clear, beautiful and represent that product or service.  

The Digital Display Mobile App

The Digital Display Catalogs that we build also includes a mobile view that we connect to a texting keyword

These mobile apps are a great tool for our member's businesses to use as a digital business card that not only showcases their contact information but also the products and services that we add to their displays. Therefore, anyone can reach their business information simply by texting their unique keyword to the phone number 72727. 

2. Catalog Production Training

Watch the Training Video

This is a 35-minute video. Please be sure that you have the time to watch it all the way through

Catalog Production Video

For Catalog Production, you must open the Project Management list for that member record and check off each To Do item once you have completed it. Review the checklist below:

  • 1. Complete Business Hours
  •  2. Upload Business Logo
  •  3. Enter all Business Categories that apply (preferably at least 2)
  •  4. Enter About Us Text (be sure to increase font size and make it appealing)
  •  5. Item Default Text Section
  •  6. Employee Photo Section - Upload either a logo or owner's photo
  •  7. Create 6-8 quality displays representing their business services or products
  •  8. Upload unique background image, then type "1" in the box below that image
  •  9. Complete Store Meta Keywords
  •  10. Complete Store Site Description

Take the Quiz

Catalog Production Quiz

This quiz is based on the previous training video. If you have watched that video and understand everything included, please proceed to the quiz.

Will you receive an email when you are assigned Production?

  • Yes
  • No

Where is the Project Management checklist?

  • It is listed in the "Traffic Catcher Site Center"
  • It is near the "About Us" section
  • It is listed in DisplayedRight under "more"

Which one of these images DO NOT need to be added during production?

If the member does not have business hours on their website, where can you look?

  • On their Facebook Business Page and/or Yelp account
  • In the MMS Ticketing System
  • In the Traffic Catcher System Center

Match the content to its proper header

  • Store Meta Keywords
    suits, new mexico, Albuquerque, custom clothing, wardrobe, tuxedo, weddings, proms, black tie, tie, suit rental, rental, tuxedo rental, tailor, tailoring, alterations, shoe shine, dress shoes, shoes, menswear
  • Store Site Description
    Located at 5406 Menaul NE Albuquerque New Mexico 87110 Phone: (505) 883-1060 Suits Unlimited carries all of your menswear and formal wear needs. Everything from tailoring to tuxedos, we've got you covered.
  • Business Hours
    Monday-Friday: 10am-7pm Saturday: 10am-6pm Sunday: 12pm-5pm
  • Item Default Text
    Suits Unlimited 5406 Menaul NE Albuquerque New Mexico 87110 Phone: (505) 883-1060 Suits Unlimited carries all of your menswear and formal wear needs. Everything from tailoring to tuxedos, we've got you covered.

How do you add the Business Categories?

  • Go to the Traffic Catcher System for that member and enter it within the Setup Wizard.
  • Located Business Categories in the member's DisplayedRight record and select all that apply from the drop down menu.

3. Adding Beautiful, Digital Displays

Watch the Training Video

This is a 43-minute video. Please be sure that you have the time to watch it all the way through

Beautiful Standards 

Keep in mind, if there are a limited amount of images on a website and you need to find licensed photos, that they must match the business they will represent and follow these standards:

  • Every display image must be a visual representation of what that Display title is. If it is shoes, make sure that the shoes match what that business has.
  • Stay away from using cartoon images or screenshots with text. We want our Digital Display Catalogs to represent the business with a clean and modern look.
  • If you take a screenshot from their website for a display image, use a close-up of one item instead of many for a cleaner look. You can even take several screenshot of various items on that page and add multiple images. Just be sure that they are a minimum of 250 pixels in height or width. 
  • Use ONLY licensed photography from Unsplash or GraphicStock OR images from the member's website. The only image safe to grab from their Facebook Business page is their logo. 

Take the Quiz

Adding Beautiful Digital Displays

If you have watched the training video all the way through and feel confident in the subject matter, please proceed to the following quiz to enhance your skills. 

Choose the best Display Image for a Display Titled "Dress Shoes"

True or False: I can take any pictures from their Facebook Business Page

  • True
  • False

What do you do when a product or service has no content on their website?

  • Make up a sentence and add the link.
  • Leave it blank and turn on the Premium Texting option with the link
  • Leave it blank with the link
This refers to websites that have images without any words to describe the product or service you may be creating a display for.

Choose the most beautiful Digital Catalog

Click on the image to make it larger before choosing

What is wrong with this Digital Display Catalog?

  • The business hours do not tell you what their business hours are
  • Some of the displays are too busy and easy to ignore compared with the background image
  • The logo is missing
  • Text on the displays is cropped off
Choose ALL that apply

How many displays do you need to add?

  • 3
  • 4
  • 12
  • 8 or more

4. What is a TCS Page?

The Traffic Catcher System Page

This is a landing page designed to send visitors to every place that the member is listed online. It will be seen both from search results and the Chamber or Organization's Member Directory. 

It includes:

  • Their Digital Display Catalog and Mobile App (if they have one)
  • Their Social Media links
  • Their Website 
  • About information
  • Contact information
  • Texting Keyword 
  • and more..

5. TCS Production Training

Watch the Training Video

This training video is 30-minutes long. Please be sure you have time to watch the whole thing.

Take the Quiz

TCS Production Quiz

This quiz is based on the previous training video. If you have watched that video and understand everything covered, please proceed to the quiz.

Choose the best TCS Header Image

Click on the magnifying glass to enlarge each photo before choosing

Choose the best Main TCS Image

Click the magnifying glass to enlarge each photo before choosing

Logo and Site Color Settings

  • Logo File
  • TCS Color/Style: Custom
  • Custom Background Color
  • Custom Background Image or Body Color
  • Link Color
  • Custom search tag color
  • Use bullets in menu list
  • Left column menu Fly-out
Which of the following items in this section are required? Choose all that apply.

Which TCS Page has the Catalog Link attached?

Choose the best 250x250 Photogrid image

This is the PhotoGrid in action. When you scroll over each box it displays the name of the business and member as shown. However, most of these are missing the image. We need to prevent this.

Which DisplayedRight Link Goes Where?

Complete the following sentences identifying link A, B, or C.

URL to your ads

A. suitsunlimited.DisplayedRight.com  

B. suitsunlimited.DisplayedRight.mobi  

C. suitsunlimited.OpenToHelpYou.com 

The Mobile Phone Site Activated or Mobile Link is

The Catalog Shopping Link Activated or Digital Display Catalog link is ​​​​​​​

Where can you add the texting keyword?

  • In the "About Us" Text
  • In the "Edit Traffic Catcher Site Info/Text"
  • In the Business Hours
  • In the Traffic Catcher Site Wizard
Choose the two that apply

What to do when Production is Complete

Watch the Training Video

True or False?

  • True
  • False
Put your ticket in the Premium Production Completed Desk before you have everything checked off on the Catalog Production and TCS Production list.

Finish this sentence:

  • the "Change Status" area where I can re-assign the ticket
  • the message on the main ticket page to email the Program Manager
When I am finished, I open the ticket and edit...

FINAL: Test Your Premium Production Skills

Final Exam

Once you have completed all of the training videos and quizzes, complete this Final Exam. You may use the previous quizzes as practice before taking this exam. 

Which one of these Premium TCS pages is complete?

Click on the magnifying glass to view the full image before choosing.

Choose the best Display Image for a Display Titled "Dress Shoes"

What is this TCS page missing?

Review this TCS Page carefully and choose all the below items that were missed.

HINT: there are 6 items missing from this TCS page

  • Header Image
  • Main Image
  • Digital Display Catalog Link
  • Facebook Like Button
  • Mobile Catalog Link
  • About Us Photos
  • About Us Text
  • Texting Keyword
  • Business Hours
  • Facebook Widget
  • Social Media Links

Select all that apply

What is wrong with this Digital Display Catalog?

  • The business hours do not tell you what their business hours are
  • Some of the displays are too busy and easy to ignore compared with the background image
  • The logo is missing
  • Text on the displays is cropped off
Choose ALL that apply

How many displays do you need to add?

  • 3
  • 4
  • 12
  • 8 or more

True or False: I can take any pictures from their Facebook Business Page

  • True
  • False

If the member does not have business hours on their website, where can you look?

  • On their Facebook Business Page and/or Yelp account
  • In the MMS Ticketing System
  • In the Traffic Catcher System Center

True or False?

  • True
  • False
I don't need to look at the TCS page or Digital Display Catalog as I'm setting it up

What do you do when a product or service has no content on their website?

  • Make up a sentence and add the link.
  • Leave it blank and turn on the Premium Texting option with the link
  • Leave it blank with the link
This refers to websites that have images without any words to describe the product or service you may be creating a display for.

Where is the Project Management checklist?

  • It is listed in the "Traffic Catcher Site Center"
  • It is near the "About Us" section
  • It is listed in DisplayedRight under "more"

How do you add the Business Categories?

  • Go to the Traffic Catcher System for that member and enter it within the Setup Wizard.
  • Located Business Categories in the member's DisplayedRight record and select all that apply from the drop down menu.

Logo and Site Color Settings

  • Logo File
  • TCS Color/Style: Custom
  • Custom Background Color
  • Custom Background Image or Body Color
  • Link Color
  • Custom search tag color
  • Use bullets in menu list
  • Left column menu Fly-out
Which of the following items in this section are required? Choose all that apply.

What is Wrong with the About Us Text?

  • It is too long
  • It shouldn't be all bold font
  • The font sizes are inconsistent
Choose all that apply

Match the content to its proper header

  • Store Meta Keywords
    suits, new mexico, Albuquerque, custom clothing, wardrobe, tuxedo, weddings, proms, black tie, tie, suit rental, rental, tuxedo rental, tailor, tailoring, alterations, shoe shine, dress shoes, shoes, menswear
  • Store Site Description
    Located at 5406 Menaul NE Albuquerque New Mexico 87110 Phone: (505) 883-1060 Suits Unlimited carries all of your menswear and formal wear needs. Everything from tailoring to tuxedos, we've got you covered.
  • Business Hours
    Monday-Friday: 10am-7pm Saturday: 10am-6pm Sunday: 12pm-5pm
  • Item Default Text
    Suits Unlimited 5406 Menaul NE Albuquerque New Mexico 87110 Phone: (505) 883-1060 Suits Unlimited carries all of your menswear and formal wear needs. Everything from tailoring to tuxedos, we've got you covered.

Where can you add the texting keyword?

  • In the "About Us" Text
  • In the "Edit Traffic Catcher Site Info/Text"
  • In the Business Hours
  • In the Traffic Catcher Site Wizard
Choose all that apply

True or False?

  • True
  • False
You must copy and paste both sections of text into the same box for each Facebook Widget.