All case managers are required to complete this RefugeeMobile training. We will ensure that understanding is reached through the use of quiz questions included here. If you are unsure of the answer, you can either click back to the content page, or refer to other RefugeeMobile resources available on the RST Google Drive, such as:
- Intake Guide for case manager duties: www.tinyurl.com/RM-IntakeGuide
- Consent form: www.tinyurl.com/RM-ControlGroupConsent
Some training content here includes images. Look for the 'i' in a circle for more information about that image.
In Section 1, you will learn a bit about RefugeeMobile in general. Sections 2 and 3 outline the specific procedures for intake and enrollment into the program.
Please complete all sections and when you're finished, click "Submit" at the top right corner.
What is RefugeeMobile?
RefugeeMobile is a collaboration between RST, Sparrow Mobile, LIRS, and Notre Dame University.
RefugeeMobile is part of an academic study on refugee integration. This means that we will be comparing clients who get a smartphone ("treatment") through RefugeeMobile with a "control" group who receive standard services.
The Refugee Integration Study (RIS) refers to the overall study between these two groups.
Have you seen the RefugeeMobile webinar? Watch it for a more in depth look at the program: https://recordings.join.me/5kvv9hFVw0Cg1TCf0HopiA
Who is involved?
What is the study trying to accomplish?
What does the treatment group receive?
- Google Nexus smartphone with pre-loaded apps
- 6 months of free service (unlimited talk & text + 1GB data)
- Culturally appropriate customer support
- Ongoing support and training.
The treatment group is expected to complete a brief survey after 6 months from arrival and a more in depth survey after one year.
What does the control group receive?
The control group will receive regular services from RST. This group serves as a comparison point for the treatment group.
The control group is also expected to complete a brief survey after 6 months from arrival and a more in-depth survey after one year.
Where can you find all the information about the intake process for RefugeeMobile clients?
- The Site Status Tracker on Google Drive
- The RefugeeMobile R&P Intake Guide on Google Drive
- In your RST Employee Handbook