Project Management Refresher Course

Project management is a complex undertaking, with many steps. It should follow the full lifecycle, from definition and justification of the project, through to delivering benefits for the business that can be seen.

The project manager's skills are essential from the beginning. The defined approach and its business case will rely on a good understanding of the project process along with reliable estimating and carefully considered planning.

As well as the project manager's prime objective to deliver the results, there are many supporting disciplines and processes. These should ensure that the project will deliver a valuable result without surprises.

Identify different negotiation styles.

Identify the described negotiating style: The user of this style is unassertive and uncooperative. They do not immediately pursue their own concerns or the other parties nor do they ever address the conflict.

Negotiating styles

Negotiation can be described as a discussion aimed at reaching an agreement.

In Module 2 (Design a project management plan), you had to identify different negotiating styles. There were five styles of negotiating identified, each with their own unique characteristics. These different characteristics were explored and typical behaviours were identified for each style.

Even if we do not realise it, we are actually constantly negotiating. We negotiate in traffic on our way to work. We negotiate with our line manager for time off, we negotiate in our work teams how to meet a deadline and we negotiate with clients to give us a delivery date.

Negotiating gets us to where or what we want.

Some negotiations are small and the consequences not so great but for some negotiations, the outcomes are life altering and you need to be effective in your negotiating style as the consequences of getting it wrong can be severe.

To effectively negotiate it is important to recognise the different styles of negotiating; there is no real right way to negotiate. Most negotiators have one or two favored negotiation styles. Ideal is to be able to choose to apply the most suitable negotiation style to each form of negotiation, and to be able to shift negotiating style depending on who you are negotiating with and other significant features of your negotiation context.

  • Avoiding
  • Collaborating
  • Compromising
  • Competing