MODULE 4: IT POLICIES
Objectives of Module 4:
By the end of this module, the participant will be able to
Understand the IT policies prevalent in Gainsight
Obtain the relevant software required for the job
Contact the IT Helpdesk as necessary
Understand the IT Procedures for any new software/hardware
Lesson 01: IT Policies
Lesson 02: IT Helpdesk support processes
Lesson 03: Collaboration Tools
Lesson 04: Information Security and SOC2
You will now start with Lesson 1: IT Policies.
By the end of this lesson, you will be able to
Understand the IT policies of Gainsight
The purpose of this policy is to outline the acceptable use of IT resources at Gainsight. This policy rules is effective immediately and is in place to protect the employees and Gainsight intellectual property.
Inappropriate use exposes the company to risks including virus attacks, compromise of network systems and services, loss of intellectual property and legal issues.
Enforcement: Compliance is required and expected by our staff.
General Use and Ownership
Security and Proprietary Information