Multiservice Assistant for back office managers

Accessing the MSA

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1. How to access the Multiservice Assistant

2. Initial connection

Access to the Multiservice Assistant is via the Internet website of the Council of Europe

The default browser of the Multiservice Assistant is Mozilla Firefox

Authentication is mandatory when first connecting to the Multiservice Assistant

The homepage

1. Getting started

2. Settings

3. Your profile

Click on the zone that represents the Intranet banner

Indicate how to return to the homepage of the MSA

Indicate how to access your settings

Where are your menus located?

Where will you find information on the MSA and getting started?