Evolution of learning
People have been trying to apply technology to corporate learning for more than 30 years. From the original video disk to CD-ROMs to e-learning to YouTube, we have been through a rapid shift in technology enabled training and education. Today's "digital learning" does not simply mean producing videos that are easy to view on your phone, it means "bringing learning to where employees are."
In other words, this new era is not only a shift in tools, it's a shift toward employee-centric design. Just as we use apps like Uber to locate a ride or like Doordash to order food, we need learning and information support to be as easy and intuitive to use. Shifting from "instructional design" to "experience design" and using design thinking are key here. And we have to look at employees' journeys at work, so we can produce learning that is simple and easy in the flow of work.