Child Protection Case Management Supervision and Coaching Pre-training Coursework Pre-Assessment

The global Case Management Task Force (CMTF) under the Alliance for Child Protection in Humanitarian Action welcomes you to the CP Case Management Supervision and Coaching training initiative! 

Learning Outcomes for you as a participant include:








The training is in three mandatory phases:

  1. Pre-training coursework (16 October - 12 November 2017)
  2. In-person five-day regional training (13-17 November 2017)
  3. Three months of technical support following the training (December 2017 – February 2018)








In terms of phase one, the pre-training coursework is composed of:

  1. A pre-learning assessment
  2. CM 101: Introduction to the InterAgency Guidelines on Case Management and Child Protection
  3. CM Supervision: Brief Introduction to Child Protection Case Management Supervision



Credit: This pre-training coursework was developed by Sara Lim Bertrand and Kristen Castrataro. Colleen Fitzgerald, Lauren Steil, Claire Whiting, Laura Evans, Leilani Elliott and Iune Baravalle provided invaluable feedback in the development of this coursework. Special thanks goes to Terre des hommes and CELCIS at the University of Strathclyde for sharing Childhub's supervision course with us. Special thanks also goes to Kiryn Lanning and Alyssia Dobrescu for developing some of the supervision case studies. 

Recognize participant's basic knowledge and/or gaps of child protection case management and supervision

1. Which of the following does not define case management?

  • Systematic and timely manner
  • Direct support and/or referrals
  • Alignment with a project or programme's objectives
  • Governmental oversight

2. True or False?

  • The case management process follows a concrete, linear path.

3. Which of the following practices are essential to case management?

Note: You can select multiple answer options.

  • Child-friendly
  • Focused on building upon existing strengths
  • Based upon sound knowledge and practice
  • Maintaining professional boundaries
  • None of these

4. Which of the following have the ability to either enhance or detract from a child's physical and emotional well-being while receiving case management services?

Note: You can select multiple answer options.

  • Cultural values
  • Family dynamics
  • National policy
  • Case worker conduct
  • None of these options

5. Which of the following human resource issues need to be considered when designing and implementing case management services?

Note: You can select multiple answer options.

  • Number of staff
  • Complexity of interventions
  • Experience
  • None of these
  • Staff responsibilities

6. True or False?

  • Case management databases assist in documentation and case flow.

7. True of False?

  • In an emergency situation, case management services involve directly responding to basic material needs.

8. Which of the following is a minimum requirement for case documentation?

  • Database
  • An updated record for each activity
  • Separate, sealed file marked “strictly confidential”
  • A chain-of-custody log

9. True or False?

  • The development and observance of cohesive information management protocols are not necessary, provided staff are intentional about safeguarding confidentiality.

10. True or False?

Note: Before you answer this question, please open the first e-course: CM101.

  • The sole responsibility associated with supervision is ensuring caseworkers follow case management processes and protocols.

Access the first e-course: CM101

11. Did you open the first e-course: CM101?

Note: Please proceed to the first e-course: CM101. You can also access the e-course: CM Supervision here.

  • Yes
  • No