Overview of the Conference Financial Wellbeing Service - Learning Feedback

Please complete this learning feedback to see how well you know about the Conference Financial Wellbeing Service and it's work.

This is an opportunity for you to find out if there are any areas that you need to find out more about and will also helps us to improve our training to suits the needs of our members and volunteers.

Please allow approximately 15-20 minutes to complete all of the questions.

True or False

The CFWS framework has been approved by State Council

  • The CFWS framework has been approved by State Council
  • A client / person-centred approach requires us to listen, mutually explore options and remain non judgemental
  • A client / person-centred approach puts the person we are assisting at the centre of decisions which relate to their life, even if we disagree with the decision
  • If a person we are assisting is not capable of making a decision on their financial wellbeing, we should make it for them

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Match the answer to the correct statement regarding the seven principles of Conference Financial Wellbeing Service.

  • Client centred
    A service that will put the person we assist at the centre and work in partnership with individual to identify their needs and support them to achieve the best possible outcome.
  • Integration
    The model must complement other Society services, wherever possible integrate with other Society services and external organisations to support the client to achieve the best possible outcome.
  • Consistency
    A framework underpinned by agreed principles, task descriptions, and the required minimum competencies that provide a consistent experience for the person receiving assistance from the Society in NSW.
  • Choice
    Members and volunteers are able to choose in which capacity they wish to contribute to the Conference Financial Wellbeing service.
  • Community
    The model should foster a culture of community and collaboration where members, volunteers and staff support each other in achieving best possible outcomes for the people we assist
  • Support
    The Society will provide training to those who wish to get the necessary skills to take on different tasks.
  • Transparency
    The model should ensure that the Society is better able to articulate and measure the impact of the work against a pre-agreed measurement framework.

Match the answer to the correct statement regarding the seven principles of Conference Financial Wellbeing Service.

  • Support
    The Society will provide training to those who wish to get the necessary skills to take on different tasks.
  • Community
    The model should foster a culture of community and collaboration in achieving best possible outcomes.
  • Consistency
    A framework underpinned by agreed principles that provide a consistent experience.
  • Transparency
    The model should ensure that the Society is better able to articulate and measure the impact of the work.
  • Client centred
    A service that puts the person we assist at the centre and works in partnership to identify their needs.
  • Integration
    The model must complement and wherever possible integrate with other Society services and external organisations.
  • Choice
    Members and volunteers are able to choose in which capacity they wish to contribute.

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How would you explain the We CARE framework to a person we assist?

Name three rights a person we assist has.

Name three responsibilities a person we assist has.