Team Building in the Workplace Module

Good Morning/Afternoon,

My name is Jordan Latreille and today we will be working on building an effective team within a Human Resource Management capacity. Today we will be reviewing what Team Building is, go over and become confident in the 5 team development steps and gain an understanding of the types of non-verbal communication types as well as how they impact a team environment as a whole. 

Evaluation: There will be an evaluation on knowledge gained throughout the training session, including a Multiple Choice test for the steps of team development and a "fill in the blank" of the types of non-verbal communication will be expected to be completed via your computer/cellular device by the end of this training session.

At the completion of this training session, the trainee will be able to gain an understanding of Team-Building through: 1) describing the 5 team development steps 2) gaining an understanding of the types of non-verbal communication & team impact

Good Morning/Afternoon, My name is Jordan Latreille and today we will be working on building an effective team within a Human Resource Management capacity.

Today we will be reviewing what Team Building is, go over and become confident in the 5 team development steps and gain an understanding of the types of non-verbal communication as well as how they impact a team environment as a whole.

Evaluation: At the end of this training session you will complete -Multiple Choice test for the steps of team development -"Fill in the blank" of non-verbal communication via your computer/cellular device

What is Team Building?

an ongoing process that helps a work group evolve into a cohesive unit. The team members not only share expectations for accomplishing group tasks, but trust and support one another and respect one another's individual differences.

5 steps of Team Development

Forming: -Purpose of establishing clear objectives and directing the team (both individually and as a team)

 

Storming: -Establish processes and structures, as well as build trust and good relationships between team members

-Resolve conflicts as they occur, provide support and positivity in the face of team challenges

 

Norming: -Able to step back and assist team members in taking accountability for progress towards the goal

 

Performing: -Delegate tasks and projects

-Once the team is working successfully, the aim is to have a minimal say, as you are now able to start focusing on other goals and areas of work

 

Adjourning: -Taking the time to celebrate the team's achievements with the possibility that you may work with some of your people again, and this will be much easier if people view past experiences positively

Types of Non-verbal Communication

1. Facial Expressions

Can vary dramatically between cultures

Ex) Consider how much information can be conveyed with a smile or a frown

 

2. Gestures

Deliberate movements and signals are an important way to communicate meaning without words

Ex) waving, pointing, and using fingers to indicate numeric value

 

3. Paralinguistics

Vocal communication that is separate from actual language

Ex) tone of voice, loudness, inflection and pitch

 

4. Body Language and Posture

Nonverbal behaviors can indicate feelings and attitudes; research suggests that body language is far subtler and less definitive

Ex) focused on the over-interpretation of defensive postures, arm-crossing, and leg-crossing

 

5. Proxemics

People’s need for "personal space," known as the amount of distance we need and the amount of space we perceive as belonging to us

Ex) social norms, cultural expectations, situational factors, personality characteristics and level of familiarity

Types of Non-verbal communication

 

6. Eye Gaze

Looking, staring and blinking can also be important nonverbal behaviors.

Ex) Looking at another person can indicate a range of emotions including hostility, interest, and attraction

 

7. Haptics

Communicating through touch

Ex) the deprivation of touch and contact impedes development and social interaction, seen with baby monkeys

 

8. Appearance

Our choice of color in terms of clothing, hairstyles, and other factors affecting appearance are also considered a means of nonverbal communication

 

9. Artifacts

Objects and images and developing a particular image and surrounding yourself with objects designed to convey information that is important to each individual

 Ex) home décor 

QUIZ!

Which of the following is NOT one of the five steps of team development?

  • Forming
  • Storming
  • Norming
  • Supporting

Which term is defined as "Establish processes and structures, as well as build trust and good relationships between team members?"

  • storming
  • norming
  • performing
  • adjourning

Types of non-verbal communication fill-in-the-blank

 

Gestures

Deliberate and are an important way to communicate meaning without words

Ex) waving, pointing, and using fingers to indicate numeric value

 

 Paralinguistics

communication that is separate from actual language

Ex)  

 

Proxemics

People’s need for "," known as the amount of distance we need and the amount of space we perceive as belonging to us

Ex) social norms, cultural expectations, situational factors, personality characteristics and level of familiarity

CONGRATULATIONS!

You have officially completed this Team Building module, thank you for your time and have a great day!

Sources

http://psychology.about.com/od/nonverbalcommunication/a/nonverbaltypes.htm

 

https://www.mindtools.com/pages/article/newLDR_86.htm

 

https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development