Quick Quiz - Human Resources

Quick Quizzes are a great way to assess how much you learned during the PMP Boot Camp. They aren't called "Quick" because they are short or take a small amount of time, but rather because you should be able to answer each question quickly. You probably won't see many questions like this on the PMP exam, but it is a good way to solidify the base knowledge upon which you must draw to answer PMP situational, behavioral questions. This Quick Quiz will help you obtain the 1st of the 3 keys to passing the PMP Exam: An in-depth understanding of the PMBOK. 

Quick Quizzes are timed based on an average of 72 seconds per question.

If you cannot answer all of these questions correctly, go back and study the student guides, read the PMBOK, and prepare questions to ask your instructor during the next class session.

To obtain an in-depth understanding of the PMBOK

Which of the following is an input to Plan Human Resource Management?

Activity Resource Requirements

  • Activity Resource Requirements
  • Activity Cost Estimates
  • Position Descriptions
  • Resource Histogram

The Staffing Management Plan is created during which process?

Plan HR Management

  • Acquire Project Team
  • Plan HR Management
  • Develop Project Team
  • Create Staffing Solutions

Which of the following is not a tool used in Plan HR Management?

Analytical Techniques

  • Organizational Charts
  • Networking
  • Expert Judgement
  • Analytical Techniques

Why is Plan HR Management usually performed after Scope and Time Planning?

Because Activity Resource Requirements is an input to Plan HR Management

  • It can be performed at any time
  • Because human resource planning relies on the WBS
  • Because Activity Resource Requirements is an input to Plan HR Management
  • Because most organizations require it to be done in that order

What is a RAM?

Responsibility Assignment Matrix

  • Resource Assignment Matrix
  • Rapid Allocation Model
  • Responsibility Approach Model
  • Responsibility Assignment Matrix

On a RACI Chart, which term represents the "Doer" of the work

Responsible

  • Resource
  • Accountable
  • Assigned
  • Responsible

On a RACI Chart, what is meant by the person who is "Accountable"

Person in charge of the work

  • Person in charge of the work
  • Person doing the work
  • Person estimating the work
  • Person reviewing the work

When can the RACI Chart be created?

After Scope Planning because only the WBS is needed to create it.

  • After Scope Planning
  • After Time Planning
  • After Cost Planning
  • At any time

The Staffing Management Plan is?

A sub-section of the HR Management Plan

  • One of the 16 components of the PM Plan
  • A project document
  • A sub-section of the HR Management Plan
  • Is created during Executing

Which of the following would not be contained in the Staffing Management Plan?

Team Performance Assessments

  • Resource Calendars
  • Staff Release Plan
  • Recognition & Rewards
  • Team Performance Assessments

What is the purpose of a Resource Histogram?

To show when personnel will be working on the team

  • To identify the largest contributor to staffing shortages
  • To show when personnel will be working on the team
  • To display trends in human resource acquisition
  • To evaluate individual team member performance

Which is true of Maslow's Hierarchy of Needs theory?

Self-Esteem needs must be met before Self-Actualization needs

  • It uses 7 levels of motivational factors
  • Physiological Needs are at the top of the pyramid
  • Self-Esteem needs must be met before Self-Actualization needs
  • Safety & security needs include friendship, family, intimacy and sense of connection

Who developed the Motivation-Hygiene Theory?

Herzberg

  • Herzberg
  • Maslow
  • Vroom
  • McKinsey

Which is true of Herzberg's theory?

Pay, status, & security are Hygiene factors

  • Conflict is inevitable, but should be controlled
  • Motivation factors must be met to prevent job disatisfaction
  • Pay, status, & security are Hygiene factors
  • Working conditions and fringe benefits are Motivational factors

Who is credited with Theory X & Theory Y

McGregor

  • Herzberg
  • McKinsey
  • Vroom
  • McGregor

Which of the following statements is true about Theory X and Theory Y?

Theory Y believes that workers can make good decisions

  • Theory X believes that work comes natural
  • Theory Y believes that workers are lazy
  • Theory X believes that workers seek responsibility
  • Theory Y believes that workers can make good decisions

Who is credited with Expectancy Theory?

Vroom

  • McGregor
  • Vroom
  • Maslow
  • Juran

Which of the following statements is false about Expectancy Theory?

Motivation occurs when at least 2 of the factors are present

  • Expectancy is the belief that more effort will result in success
  • Instrumentality is the belief that if you perform well you will get the reward
  • Valence is the degree to which the person values the reward
  • Motivation occurs when at least 2 of the factors are present

Which leadership style offers guidance to team members but also encourages participation ?

Participative

  • Delegative
  • Participative
  • Laissez faire
  • Autocratic

Which of the following is not one of the McKinsey's "hard" elements?

Skills

  • Structure
  • Skills
  • Strategy
  • System

Which of the following is not one of the McKinsey's "soft" elements?

Strategy

  • Strategy
  • Skills
  • Shared values
  • Style

Which of the following is one of the best forms of power a PM can use?

Expert

  • Legitimate
  • Reward
  • Expert
  • Penalty

Which form of power is based on personality or who you are associated with?

Referent

  • Legitimate
  • Referent
  • Residual
  • Standardized

Actions taken to build a vision, get buy-in to the vision, and motivate people to move in the direction of that vision describe what?

Leadership

  • Management
  • Leadership
  • Referent Power
  • Management by Objectives

Which is the correct sequence?

Acquire Project Team, Develop Project Team, Manage Project Team

  • Acquire Project Team, Develop Project Team, Manage Project Team
  • Plan HR Management, Develop Project Team, Acquire Project Team
  • Develop Project Team, Train Project Team, Assess Project Team
  • Plan HR Management, Acquire Project Team, Manage Project Team

Which is not a tool used to Acquire Project Team?

Expert Judgement

  • Pre-assignment
  • Acquisition
  • Virtual Teams
  • Expert Judgement

Outlining and guiding team selection and responsibility assignment to obtain a successful team is the key benefit of which process?

Acquire Project Team

  • Select Project Team
  • Acquire Project Team
  • Plan HR Management
  • Develop Project Team

Names of project team members may be inserted into other parts of the PM Plan as a result of which process?

Acquire Project Team

  • Acquire Project Team
  • Plan HR Management
  • Create RACI Chart
  • Manage Project Team

Which of the following is not an output of Acquire Project Team?

Staffing Management Plan

  • PM Plan updates
  • Project Staff Assignments
  • Resource Calendars
  • Staffing Management Plan

What is a tight-matrix?

Co-Located Team

  • Co-Located Team
  • The use of a War Room
  • The organizational structure where the PM has the most power
  • A project schedule with no room for delays

Untitled single choice question

  • Put your answer option here
  • Put your answer option here

Communication issues and difficulty in team-building are challenges associated with what?

Virtual teams

  • Functional organizational structure
  • Weak Matrix teams
  • Virtual teams
  • All project teams

Results in improved teamwork, enhanced people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall performance is a key benefit of which process?

Develop Project Team

  • Acquire Project Team
  • Manage Project Team
  • Control Project Team
  • Develop Project Team

Which of the following is not an input to Develop Project Team?

Activity Resource Requirements

  • Project Staff Assignments
  • Activity Resource Requirements
  • HR Management Plan
  • Resource Calendars

What is the purpose of Develop Project Team?

To create a cohesive, high-performing team

  • To create a cohesive, high-performing team
  • To assess individual team member performance
  • To get the right people working in the right role
  • To create the Staffing Management Plan

Which of the following is not a tool used during Develop Project Team?

Political and cultural awareness

  • Ground rules
  • Political and cultural awareness
  • Training
  • Team building

Which of the following is true about Ground Rules?

They do not have to be consistent across all projects in an organization

  • They are disseminated to the team during Acquire Project Team
  • They do not have to be consistent across all projects in an organization
  • They must be approved by functional managers
  • They are a tool used in Manage Project Team

What is the main output of Develop Project Team?

Team performance assessments

  • Team performance assessments
  • Individual team member evaluations
  • The Staffing Management Plan
  • Resource calendars

Which process should be performed as soon as possible after acquiring new project team members?

Develop Project Team

  • Manage Project Team
  • Plan HR Management
  • Assign Project Team
  • Develop Project Team

Which process uses Recognition & Rewards as a tool?

Develop Project Team

  • Develop Project Team
  • Plan HR Management
  • Manage Project Team
  • Control Project Team

Which of the following is the best description of Tuckman's 5 Stages of Team Development?

It represents the natural progression of human teams

  • It is the recommended process for PM's to build the project team
  • It concerns itself with the quality of human resource development
  • It represents the natural progression of human teams
  • It is the best-known theory of team development

Which of the following is false regarding Tuckman's 5 Stages of Team Development?

New teams may skip some stages

  • New teams always begin with Forming
  • Long-time teams may start at various stages
  • Some teams get stalled in a stage and never progress
  • New teams may skip some stages

What is the PM's main concern regarding Tuckman's 5 Stages of Team Development?

Influencing the team to move to the Performing stage as quickly as possible

  • Making sure the team progresses through each stage
  • Influencing the team to move to the Performing stage as quickly as possible
  • Preventing the team from going through Storming
  • Encouraging the team to avoid Adjourning

What is the proper order of Tuckman's 5-Stages of Team Development?

Forming, Storming, Norming, Performing, Adjourning

  • Forming, Norming, Storming, Performing, Adjourning
  • Performing, Storming, Forming, Adjourning
  • Norming, Forming, Storming, Performing, Adjourning
  • Forming, Storming, Norming, Performing, Adjourning

Influences team behavior, manages conflict, resolves issues, and appraises team member performance is the key benefit of which process?

Manage Project Team

  • Manage Project Team
  • Acquire Project Team
  • Develop Project Team
  • Assess Project team

What is the purpose of Manage Project Team?

To ensure individual team member performance

  • To ensure team cohesion
  • To ensure individual team member performance
  • To assess team performance
  • To create the staffing assignments

Which of the following is not an input to Manage Project Team?

Stakeholder Register

  • Team Performance Assessments
  • Issue Log
  • Work Performance Reports
  • Stakeholder Register

Which tool in Manage Project Team includes the possible choices of withdrawal, collaboration, smoothing, and compromising?

Conflict management

  • Observation & Conversation
  • Negotiation
  • Conflict management
  • Interpersonal skills

What is the output of Manage Project Team?

Change Requests

  • Team Performance Assessments
  • Issue Log
  • Resource Histogram
  • Change Requests

Which factors contribute the most to project conflict?

Schedules and project priorities

  • Organizational structure and Functional Managers
  • Technical opinions and personalities
  • Cost and scope changes
  • Schedules and project priorities

Which is the best way to resolve a conflict?

Problem-Solving

  • Problem-Solving
  • Compromise
  • Directing
  • Smoothing

Which conflict management technique involves both parties giving something up?

Compromise

  • Smoothing
  • Collaborating
  • Withdrawal
  • Compromise

Which conflict resolution technique seeks to minimize the perceived sized of the problem?

Smoothing

  • Compromise
  • Smoothing
  • Collaborating
  • Withdrawal

Which conflict resolution technique can be used when time is of the essence, but may only provide a temporary solution?

Forcing

  • Smoothing
  • Forcing
  • Compromising
  • Avoidance

Which conflict resolution technique can be used as a cooling off period if issue is not critical?

Withdrawal

  • Smoothing
  • Forcing
  • Withdrawal
  • Compromise