Footwear Basics

Welcome to the Footwear Basics Review!  This course will highlight important information about our footwear and details to help you sell.

Click on the exclamation points to learn extra details!

Elegant Innovation

What are we known for and what do our styles reflect?

We are known for Elegant  and we compete against both and fashion brands.  Our styles reflect a collision of and modernity.

Shoe Anatomy and Styles

Learn about shoe anatomy and the details that highlight Elegant Innovation

  • Gentleman's Cut
    The small nick on the inside heel of the shoe.
  • Toebox
    Depending on the shape, your customer may go up or down a size.
  • Vamp
    An important fit detail on men's oxfords.
  • Heel Height
    Determined in millimeters.

Test your shoe style knowledge!

  • Chukka boots should fit more snug than any other style
  • Drivers should fit more snug than any other style
  • Grand.OS delivers flexibility, cushioning and is incredibly lightweight and breathable
  • All shoe styles will always fit true-to-size

Fit Details (copy)

Why Are Fit Sessions So Important?

  • Because they are a requirement of all Cole Haan employees
  • They allow you to guide customers to their correct size since you'll know how every product fits

Product Care Tips

Learn About Product Care And Test Your Knowledge

  • Neutral shoe cream
    For any items that do not have a matching colored shoe cream.
  • "Brush first, then use the bar" applies to what type of footwear?
    Suede products.
  • These can add years of life to your shoes and absorb the extra moisture from your feet.
    Shoe Trees.
  • This helps to waterproof your shoes and keep stains away.
    Protectant Spray.


Glossary Of Terms