Professional Driver Club

Who is a professional driver?

• A professional driver includes : 

  • Truck Drivers
  • Coach Drivers
  • Pilot Drivers (this is someone who drives a car/van as part of a wide load convoy to help the wide load truck driver and other road users)

  

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How can you identify a professional driver?

Why are professional drivers so important?

What is the professional driver lounge?

Why is a lounge provided?

How to access the lounge

What form of identification do drivers have to show to sign up to the Professional Drivers Club?

• Passport
• Drivers licence
• Medicare card
• Bank card
• Proof of age card

Can normal customers enter the professional drivers lounge?

• Yes
• No

Do you have to be a member to get the professional driver club lounge access and other benefits?

• Yes
• No

Eligibility

Cost & Inclusions

How to become a member

Current members

Which of the following licence types will we NOT accept? (select more than one if applicable)

• Accredited Pilot Licence
• Light Rigid (LR) heavy vehicle class
• Heavy Rigid (HR) heavy vehicle class
• Heavy Combination (HC) heavy vehicle class
• Moped (RN) class
• Multi Combination (MC) heavy vehicle class
• Medium Rigid (MR) heavy vehicle class
• Car (C) Class

How much is it for a professional driver to sign up to the club?

• $6.00
• $10.00
• $15.00
• $20.00
• $25.00
• $30.00

Does a driver get one free shower when they sign up?

• Yes
• No

How can a professional driver sign up?

• Tablet
• Paper form
• Both

Should truck drivers leave a deposit when they want a shower?

• Yes, always.
• No

MEMBER ONGOING SHOWERS

MEMBER 10% DISCOUNT

MEMBER TRAVEL BAG

MEMBER FUEL REWARDS

Can a non- member claim the refuel rewards?

• Yes
• No

To claim a shower through Refuel Rewards, what must a member do?

• Present their fuel receipt
• Present their drivers licence
• Present their member card and original fuel receipt from within the last 7 days showing 300+ litres

If a member has not refuelled 300+ litres, what is the cost of a shower?

• $3.00
• $6.00
• $7.50
• $10.00
• $12.00

What should you do when a truck driver claims a free shower or meal?

• Nothing
• Stamp the back of their receipt
• Stamp the back of their receipt and tick whether they have claimed a free shower or free meal

Can a member combine receipts from different days to make up the minimum fill requirements to claim a fuel reward?

• Yes
• No

FAQs

What happens if a member has lost their card?

• The driver can access all facilities
• The driver has to purchase a new membership card ($25) or complete a lost card form & we would post them a replacement card for a $20 fee
• The driver gets a free replacement card

What must a member leave to access the showers?

• A deposit eg a wallet & a completed shower pass (with mobile no & member number)
• A deposit eg truck keys or drivers licence & a completed shower pass (with mobile no & member number)
• A towel

Should a member join by completing a paper form or the online form?

• A paper form
• The online form
• Either.

Can all sites accept the shower tokens from Carnarvon in exchange for a shower access pass card?

• Yes
• No

Can a member claim the free meal AND free shower if they have fuelled up 750+ litres?

• Yes
• No