Professional Driver Club
This training module will explain what the Professional Driver Club is, who it is for, and how members can benefit from it.
What is the Professional Drivers Club?
Who is a professional driver?
A professional driver includes :
Truck Drivers
Coach Drivers
Pilot Drivers
(this is someone who drives a car/van as part of a wide load convoy to help the wide load truck driver and other road users)
How can you identify a professional driver?
Why are professional drivers so important?
What is the professional driver lounge?
Why is a lounge provided?
How to access the lounge
What form of identification do drivers have to show to sign up to the Professional Drivers Club?
Passport
Drivers licence
Medicare card
Bank card
Proof of age card
Can normal customers enter the professional drivers lounge?
Yes
No
Do you have to be a member to get the professional driver club lounge access and other benefits?
Yes
No
Membership
Eligibility
Cost & Inclusions
How to become a member
Current members
Which of the following licence types will we NOT accept? (select more than one if applicable)
Accredited Pilot Licence
Light Rigid (LR) heavy vehicle class
Heavy Rigid (HR) heavy vehicle class
Heavy Combination (HC) heavy vehicle class
Moped (RN) class
Multi Combination (MC) heavy vehicle class
Medium Rigid (MR) heavy vehicle class
Car (C) Class
How much is it for a professional driver to sign up to the club?
$6.00
$10.00
$15.00
$20.00
$25.00
$30.00
Does a driver get one free shower when they sign up?
Yes
No
How can a professional driver sign up?
Tablet
Paper form
Both
Should truck drivers leave a deposit when they want a shower?
Yes, always.
No
Membership Offers
MEMBER ONGOING SHOWERS
MEMBER 10% DISCOUNT
MEMBER TRAVEL BAG
MEMBER FUEL REWARDS
Can a non- member claim the refuel rewards?
Yes
No
To claim a shower through Refuel Rewards, what must a member do?
Present their fuel receipt
Present their drivers licence
Present their member card and original fuel receipt from within the last 7 days showing 300+ litres
If a member has not refuelled 300+ litres, what is the cost of a shower?
$3.00
$6.00
$7.50
$10.00
$12.00
What should you do when a truck driver claims a free shower or meal?
Nothing
Stamp the back of their receipt
Stamp the back of their receipt and tick whether they have claimed a free shower or free meal
Can a member combine receipts from different days to make up the minimum fill requirements to claim a fuel reward?
Yes
No
FAQs
FAQs
What happens if a member has lost their card?
The driver can access all facilities
The driver has to purchase a new membership card ($25) or complete a lost card form & we would post them a replacement card for a $20 fee
The driver gets a free replacement card
What must a member leave to access the showers?
A deposit eg a wallet & a completed shower pass (with mobile no & member number)
A deposit eg truck keys or drivers licence & a completed shower pass (with mobile no & member number)
A towel
Should a member join by completing a paper form or the online form?
A paper form
The online form
Either.
Can all sites accept the shower tokens from Carnarvon in exchange for a shower access pass card?
Yes
No
Can a member claim the free meal AND free shower if they have fuelled up 750+ litres?
Yes
No