This course will describe the Muda, Mura & Muri in our day today process


Business Needs Vs Customer Needs

What is the Purpose of any any business?

Profit..... all the business is needs profit

Profit = Selling Price - Cost

What is the customer Need?

High quality, Less Price, Quick Delivery and Best Service

All together we can say...... Customer Wants "Value"

What is your opinion about customer needs and Business Needs?

  • Customer Need is Value and Business Need is Profit
  • Customer Need and Business need is profit only
Let's Choose any one option whether True or False?

Value Added & Non Value Added

Value is Defined by Customer.

So Value Added Means - For which activities customer is willing to pay

Then What is opposite to Value?

its called Non - Value Added or Waste.

Activities which consume our Time, Cost, Effort and still it is not add any value then it is called

"Non Value added or Waste"


Who defines the value?

Value is defined by 

3M - Muda , Mura & Muri

3M is a Japanese Words. Each Word Start From Letter "M".

Muda, Mura & Muri

Muda Means Waste (Non Value Added)

Mura Means inconsistency (Variation)

Muri Means Overburden (Strain)

What is the 3M?

Can match the 3M and it's Meaning
  • Muda
  • Muri
  • Mura

Muda - Waste - 8 Types

There are 8 Types of Wastes in our Process.

These wastes are hidden in Manufacturing, IT ,Service, Hospitality and all the Business.

For Easy remembering Purpose we can call all these 8 Wastes together as "DOWNTIME"

1. D - Defects

2. O - Over Production

3. W - Waiting

4. N - Non Utilizing Human Talent

5. T -Transportation

6. I - Inventory

7. M - Motion

8. E - Excess Processsing

Are Know all 8 types of Waste?

  • Defects
  • Over Production
  • Waiting
  • Non Utilizing Human Talent
  • Transportation
  • Inventory
  • Motion
  • Excess Processing
Order the all 8 Wastes as discussed way

Mura - Inconsistency

Mura means inconsistency in Process.

Variation in process parameter, Results, Performance and Etc.

Muri - Overburden

Muri Means Overburdden.

Over Loaded. Using More than its capacity.

Inconvenient working conditions 

What is the Business Need?

  • Value
  • Profit
Choose the Correct one

Can you Tell Few Examples of Wastes in your Process/Business?

Team MIQ

This is our own trial. Thanks for attending this session.