Nielsen's Usability Heuristics (1-5)


Thank you for participating and evaluating my course on Nielsen’s Usability Heuristics.  

The goal of this lesson is to introduce you to the concept of usability and the details of each of the first five principles. The entire course with assessments will take approximately 20 - 30 minutes. 

BEFORE YOU START: Please complete the Pre-Course Assessment

The purpose of this evaluation is to help me assess how familiar you are with the concepts of heuristics prior to taking the course.

Course: Nielsen's First Five Usability Heuristics

Introduction

History of the Heuristics

What is "usability"?

1. Visibility of System Status

2. Match Between System and the Real World

3. User Control and Freedom

4. Consistency and Standards

5. Error Prevention

Post - Course Assessment

Which five (5) of the ten (10) Usability Heuristics were covered in this course?

"Usability" is a quality attribute of a system concerned with how easy it is to use that system.

Match each usability component to its description.

Сombine elements from the left column with the elements on the right
Learnability
 
How pleasant is it to use the design?
Efficiency
 
How easy is it for users to accomplish basic tasks the first time they encounter the design?
Memorability
 
How many errors do users make, how severe are these errors, and how easily can they recover from the errors?
Errors
 
When users return to the design after a period of not using it, how easily can they reestablish proficiency?
Satisfaction
 
Once users have learned the design, how quickly can they perform tasks?

History of Heuristics

Match each of the questions to an appropriate principle as described in this course.

Сombine elements from the left column with the elements on the right
Visibility of System Status
 
Where am I?
Match Between System and the Real World
 
Do I have a clear way out?
User Control and Freedom
 
Are there things here I can click on by mistake?
Consistency and Standards
 
Does this make sense to me?
Error Prevention
 
Have I seen it before and can I trust it to do the same thing?

Shopping scenario: You are shopping online. After clicking on “Submit Order”, nothing seems to be happening on screen. This is an example of a violation of which of the following:

The system should speak the the user’s language, using words, visuals and concepts which are familiar to the user.

Match each of the scenarios to their appropriate heuristic.

Сombine elements from the left column with the elements on the right
Visibility of System Status
 
Providing a clear title to indicate to the user which screen they currently are on.
Match Between System and the Real World
 
Before transferring money between accounts, providing a confirmation pop up.
User Control and Freedom
 
Following User Experience guidelines for Windows 10.
Consistency and Standards
 
3-D application mimicking a car repair station which is used for training mechanics students.
Error Prevention
 
Providing user with a "Cancel" button to exit out of a modal pop up window.