Interactive: Communication

This eLearning course will quiz you on the knowledge contained in the Communication lesson and help identify your weak areas.

You should know and understand the Fundamental concepts of Communication Management as presented in Chapter 10 of the PMBOK and the PMP Exam Content Outline available from www.pmi.org

Match the communication dimensions to their correct description.

–°ombine elements from the left column with the elements on the right
Internal
 
Up and down the chain of authority
External
 
Meetings, memos, email, discussions
Formal
 
With customers, vendors, other projects, and the public
Informal
 
Within the project team
Vertical
 
Contracts, reports, briefings
Horizontal
 
With peers

Match the communication dimensions to their correct description.

–°ombine elements from the left column with the elements on the right
Official
 
Body language which accounts for the majority of comm
Paralingual
 
Voice inflection and tone
Oral
 
Verbal Communication
Written
 
Any off the record communication
Unofficial
 
Organizational annual report, newsletter
Non-Verbal
 
On paper or electronic

Place the terms where they belong.

  • Plan
  • Stakeholder Register
  • Requirements
  • Models
  • Stakeholders
  • Needed
  • Terminology
  • Identify
  • Meetings

Which of the following statements are true or false regarding communication channels?

Which of the following are factors that should affect your choice of project communication technology?

Place the terms where they belong.

  • Encode
  • Decode
  • Sender
  • Receiver
  • Acknowledge Message
  • Feedback
  • Noise

Which of the following are examples of push communication?

Which of the following are examples of pull communication?

Which of the following are examples of interactive communication?

Place the terms where they belong.

  • Manage
  • Methods
  • Reports
  • Project
  • Stakeholders
  • Plan
  • 90
  • Performance

Place the terms where they belong.

  • Control
  • PM
  • Issue
  • Information
  • Meetings
  • WPD
  • Occurring
  • Change Requests