Interactive: Stakeholder

This eLearning course will quiz you on the knowledge contained in the Stakeholder lesson and help identify your weak areas.

You should know and understand the Fundamental concepts of Stakeholder Management as presented in Chapter 13 of the PMBOK and the PMP Exam Content Outline available from www.pmi.org

Which of the following are True or False regarding Stakeholder Management?

The Following are True:

Stakeholder Management determines strategies to take care of stakeholder needs and interests throughout the project, and ensures effective implementation of those strategies

Work Performance Reports and the Change Log are key items that aid in managing stakeholder engagement

  • Stakeholder Management determines strategies to take care of stakeholder needs and interests throughout the project, and ensures effective implementation of those strategies
  • The ultimate goal is to eliminate unsupportive stakeholders from the project team
  • The Event Log is created and managed here which contains the status of stakeholder concerns or “people problems”
  • Work Performance Reports and the Change Log are key items that aid in managing stakeholder engagement

A stakeholder is anyone who meets which of the below criteria?

Stakeholder is anyone who:

1. Is affected by the project

2. Can affect the project

3. Perceives themselves affected by the project

  • Anyone who perceives they are affected by your project
  • Anyone who can affect your project
  • Anyone who is affected by your project
  • Anyone who has an idea of how to improve your project
  • Everyone in the performing organization
Select all that apply.

Place the terms where they belong.

  • Identify Stakeholders
  • Project Charter
  • Procurement Documents
  • Stakeholder Register
  • OPA

Place the terms where they belong.

  • Keep Satisfied
  • Manage Closely
  • Monitor
  • Keep Informed

Which of the following are true about a Salience Model?

The Following are True:

It provides more factors to evaluate stakeholders against than a Power & Interest Grid.

The Salience model uses a Venn Diagram

Someone who meets all 3 factors would be considered a "Core" stakeholder

  • It provides more factors to evaluate stakeholders against than a Power & Interest Grid
  • The factors are Power, Legitimacy, and Interest
  • The Salience model uses a Venn Diagram
  • Someone who has only Power and Legitimacy would be considered a "Dangerous" stakeholder
  • Someone who meets all 3 factors would be considered a "Core" stakeholder

Which of the following are possible engagement levels of a stakeholder?

Answers:

Resistant

Leading

Supportive

Neutral

Unaware

  • Resistant
  • Negative
  • Positive
  • Leading
  • Supportive
  • Unopposed
  • Neutral
  • Unaware
Select all that apply.

Place the terms where they belong.

  • PM Plan
  • Stakeholder Register
  • Identify Stakeholders
  • Hold Close (Sensitive Information)
  • Analytical Techniques

Which of the following would be included in the Stakeholder Management Plan

Answers:

Current & Desired Engagement Levels

Scope and impact of change to stakeholders

Interrelationships and overlap between stakeholders

  • Current & Desired Engagement Levels
  • Scope and impact of change to stakeholders
  • Interrelationships and overlap between stakeholders
  • Conflict resolution styles of stakeholders
  • Funding requirements for stakeholder needs

Place the terms where they belong.

  • Manage
  • Executing
  • Comm Mgt Plan
  • Change Log
  • Commitment
  • Minimize Resistance
  • Management
  • Issue Log

Place the terms where they belong.

  • Control
  • Issue Log
  • Information
  • Meetings
  • Project Documents
  • Change Requests