DEMO UNIT AND LIVE FEED NEW PROCESS - ServiceDesq

COURSE NAME:

DEMO UNIT AND LIVE FEED ACTIVATION REQUEST VIA ServiceDesq

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TRAINING VIDEO : Demo Unit and Live Feed Activation Request via ServiceDesq

Kanino i-aassign ang ticket kung ang request ay Demo unit activation?

  • Tejada, Elija S.
  • Activations, Team Account
  • CRM, Team Account

Piliin ang tamang sagot.

Ang bawat Live Feed Activation Ticket na gagawin sa ServiceDesq ay dapat i-assign kay .

Bilang Sales Admin, saan mo ipaprocess ang Live Feed at Demo Unit activation request?

  • SMS
  • ServiceDesq
  • Cignal Postpaid 7-Day Sampler Portal
  • Request via Email

Alin sa mga sumusunod ang dapat gawin ng sales admin sa pag-create ng ticket sa Service Desq? Pumili ng dalawang tamang sagot.

  • I-attach ang fully signed and accomplished forms for Demo Unit request or Live feed request.
  • Ilagay sa "Open" ang status ng bawat ticket na gagawin for Demo Unit or Live Feed request.
  • I-assign ang Live Feed ticket sa Activations Team Account

Anong impormasyon ang recommended gamitin sa pagsesearch ng customer profile sa Service Desq?

  • Address
  • Account Number
  • Set Top Box Serial Number
  • Smart Card Serial Number

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