inCONTACT Basics

inContact Max (My Agent Experience) gives you everything that you need to stay in contact over the phone, in one browser window!

Logging In

Logging in through Citrix

Logging In: User Credentials

Logging In: Set Phone Number

Logging In: Connected to MAX

Logging In: Home Glance Screen

For more information on what to do next, click here or the "State & Log Out" link to the right.