Respond - Intensive Support Learning Feedback

Definitions:

Mental illness is a diagnosable illness that affects a person’s thinking, emotional state and behaviour, and disrupts the person’s ability to work or carry out other daily activities and engage in satisfying personal relationships.

Mental health problems is a broader term including mental illnesses, symptoms of mental illnesses that may not be severe enough to warrant the diagnosis of a mental illness, as well as mental health-related crises such as having thoughts of suicide.

Source: Mental Health First Aid https://mhfa.com.au

Budget Counselling

St Vincent de Paul Society provides budget counselling to:

  • Provide a hand up
  • Provide a hand out
  • Negotiate better credit options
  • Provide advice to people we assist

Budget counselling helps clients by:

  • Providing food vouchers to get them through the week
  • Telling clients what is the best way to live their lives
  • Mutually exploring options with the client
  • Sometimes referring them back to the conference for a home visit

Demonstrating empathy is:

  • Put your answer option here
  • Put your answer option here

The GROW questioning model can help:

  • a. Uncover a person’s issues
  • Mutually explore options
  • Others to take control of decision making
  • All of the above

High interest rates and low repayments mean:

  • It will take a long time to pay off debt
  • We need to negotiate a better deal
  • There are no other options
  • Debt can never be repaid

When choosing which credit card to pay off first, what options could we mutually explore:

  • Choose credit card with the highest rate
  • Choose the card with the smallest debt
  • Stop using all but one of the cards
  • All of the above

What if people are having trouble paying off their credit card?

  • Let them know how hopeless they are
  • There is no case for financial hardship
  • They need to see their creditor ASAP
  • We need to see their creditor ASAP

When should I refer to a Financial Counsellor:

  • Only if the person can pay for the service
  • Debt is complex and negotiation needed
  • Only after you have tried to help 3 times
  • If the person is gambling

Opinions about mental health problems

If a person who is depressed does not want to seek professional help, it is important to force them to if you can

  • Agree
  • Disagree
  • Unsure

Exercise can help relieve depression

  • Agree
  • Disagree
  • Unsure

Recovery from anxiety disorders requires facing situations which are anxiety provoking

  • Agree
  • Disagree
  • Unsure

Antidepressant medications can be an effective treatment for most anxiety disorders

  • Agree
  • Disagree
  • Unsure

When interacting with a person with psychosis, don’t offer them choices of how you can help because it could add to their confusion

  • Agree
  • Disagree
  • Unsure

A person with a psychotic illness is less likely to relapse if they have a good relationship with their family

  • Agree
  • Disagree
  • Unsure

A good way to help a person with a drug or alcohol problem is to let them know that you strongly disapprove of their substance use

  • Agree
  • Disagree
  • Unsure

People with mental illnesses are more likely to be smokers

  • Agree
  • Disagree
  • Unsure

It is not a good idea to ask someone if they are feeling suicidal in case you put the idea in their head

  • Agree
  • Disagree
  • Unsure

If a person is cutting themselves to cope with emotional distress, you should avoid expressing a strong negative reaction to the self-injury

  • Agree
  • Disagree
  • Unsure

It is best to get someone having a panic attack to breathe into a paper bag

  • Agree
  • Disagree
  • Unsure

If someone has a traumatic experience, it is best to make them talk about it as soon as possible

  • Agree
  • Disagree
  • Unsure

It is best not to try to reason with a person having delusions

  • Agree
  • Disagree
  • Unsure

If a person is intoxicated with alcohol, it is not possible to make them sober up more quickly by giving them strong coffee, a cold shower or taking them for a walk

  • Agree
  • Disagree
  • Unsure

If a person becomes unconscious after taking drugs, it is best to lie them on their side rather than on their back

  • Agree
  • Disagree
  • Unsure

If a mentally ill person becomes aggressive, they will generally calm down if spoken to firmly

  • Agree
  • Disagree
  • Unsure