Ethical communication includes using professional, respectful and safe language across al platforms when using workplace technology, and limiting use of workplace technology to workplace tasks.
According to Langton, Robbins, and Judge (2016), electronic communications makes up a whopping 71% of today's communication in the workplace and has become the go-to choice to communicate in the workplace.
While the ways in which organizations are personalizing internal communications, some of the most popular are e-mails, internal messaging systems, and technological devices.
Over the last number of decades, e-mail has grown in number of users and vastly expanded in the number of e-mail service providers out there.
Among some of the major perks to using e-mail for professional purposes is the ability to save important messages in personalized folders, forwarded to relevant parties which is especially useful to communicate messages to a large number of contacts, and is quicker and cheaper than traditional paper and package based courier services.
In using e-mail communication in the workplace, there are some areas to remain cautious and ensure ethical communication. Some areas of particular concern are:
Some caution must be exercised in using Internal Messaging Systems, some areas to be attentive to include:
Organizations are becoming more modern in the workplace and implementing usage of digital technology, such as providing some employees with company smart phones, or making use of iPads or tablets in the workplace to demonstrate the use of company "apps", make services better accessible, or conduct customer satisfaction surveys.
The relevance of using such technology in the workplace is to ensure organizations can remain best productive and efficient, as well as competitive.
Ethics must remain a dimension of consideration when designing and implementing the usage of technological devices, some of the considerations are as follows: