⛶ For any action in production, such as restarts, configuration changes, or data patches, seek approval from the Production Management Team.

⛶ Periodic Review and approval of the SOP(Standard Operation Procedures) to be planned and performed:

The Account Operations Team establishes Standard Operating Procedures (SOPs) for operational activities to mitigate any business impact in the event of technical issues.

Certain application / Infra-SOPs are also automated as self-service on atomIQ console as part of shift left and handed over to operation

⛶ CR should be fully approved by Change Approval Board (CAB) before any Production deployment

⛶ Mistakes cannot be undone in Production. Therefore, it is very important to conduct a Peer Review Process before submitting changes in CAB, to ensure that nothing is executed incorrectly within the Production Environment.