Impact on Customers
Errors in Production can be costly to our Customers and impact their ability to provide excellent service to their customers.
Impact on Amdocs
These errors can be costly to Amdocs in revenue and may result in loss of customer confidence.
Amdocs Global SmartOps' role
Amdocs Global SmartOps as an organization has the knowledge to prevent many of the errors that occur; both large and small.