Scenario 5

Broker calls wanting to understand why a group is being rejected.  They want details regarding the specific conditions / drugs that is leading to the rejection.

  • This is NOT allowed as the Broker is not an Authorized User and should not have the details regarding why a group is not accepted.

Scenario 6

Your colleague who is an Authorized User wants to hop on a Zoom call and review a group's detailed medical information.

  • This is NOT allowed.  Even though both the collegue and you are an Authorized User, Zoom is considered an insecure medium and should not be used to share information.