Fundamentals of Management and Mentoring

To enhance and support the development in skills 

Skills transfer in core and critical areas of business

To facilitate employee transformational programmes

Enhance managerial competencies in experienced managers

Knowledge acquisition for new managers

Managing and Leading in action

Select two capabilities a Project manager should have?


Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.


Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of plans within the workplace.

Work Standards

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Planning and Organizing

Establishing courses of action for self and others to ensure that work is completed efficiently.

 Technical/Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

Building Trust

Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

 Tool Savvy

The ability to use project tools to effectively manage a project, eg. MS projects, excel, power point, SharePoint etc

Continuous learning

Poses a teachable spirit to be able to learn something new from each project. Be able to be continually learning from each project

Customer Engagement Manager

Leads and coordinates the delivery of services to customers; builds long-term partnerships with customers.

Decision Making

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.


  • communication
  • conversation
  • street smart
  • tall in stature