Module 6 - Product Know-how

Module 6: Product Know-how

Objectives of Module 6:

 

By the end of the module, the participant will be able to :

 

Topics covered:

Practice SalesForce Workbooks

Setup Force.com and Heroku environments

Install Gainsight and start working with the existing environment


 

You will now start with Lesson 1: Work with Salesforce

 

Start working with Salesforce and Gainsight Environment

Lesson 1: Work with Salesforce

Lesson 2: Start with Gainsight Environment

State whether the following statement is either True or False. "The Gainsight Administrator is NOT responsible for the architecture and configuration of their environment."

Gainsight home dashboards are customized to display sets of reports for stakeholders, including _______________________________________. Fill in the blank by clicking the correct option.

State whether the following statement is either True or False: "After the initial implementation of Gainsight is complete, the Admin will own their instance of Gainsight. "