Project C.U.R.E. Training

A big warm welcome to Project C.U.R.E. We're delighted to have you on board, and we hope you enjoy your role as a team leader.

When you've finished taking this short course, you will:

Have fun!

About Project C.U.R.E.

About Project C.U.R.E.

Thank you for wanting to lead!

Like any great organization, Project C.U.R.E. depends on the involvement of excellent people, and that is never more evident when we consider our leaders. Your work will create an impact in countries all over the world. That is why we want to take the opportunity to thank you for wanting to be a leader at Project C.U.R.E.

From its humble beginnings in Colorado, Project C.U.R.E. has expanded to many other cities across the United States. Currently, Project C.U.R.E. maintains large distribution warehouses in Arizona, Colorado, Texas, Illinois, Pennsylvania and Tennessee. In addition, Project C.U.R.E. has established smaller collection centers several other states where donated items are gathered and then delivered to its warehouses. Project C.U.R.E. now collects medical donations in many U.S. cities.

Know more about us in this video

Test Your Knowledge

  • Project C.U.R.E is supported by more than 20,000 volunteers from across the entire United States

Where was Project C.U.R.E. founded?

  • Philadelphia, PA
  • Denver, CO
  • Phoenix, AZ
  • Houston, TX

According to the UNDP, how many people in the world live on less than $3 a day?

  • 5 Billion people
  • 1 Billion people
  • 3 Billion people (Half of the world's population)
  • 100 million people

One of the following is not true about Project C.U.R.E.

  • Project C.U.R.E. donates everything donated to us.
  • Project C.U.R.E. conducts a Needs Assessment.
  • Project C.U.R.E. never visits the places it donates medical items to.

The following are all Project C.U.R.E. programs. Which one is our primary focus?

  • C.U.R.E. Clinics - Doctors and nurses visit the field to see thousands of patients and administer primary healthcare
  • Kits for Kids Program - Provides personal hygiene and basic "medicine cabinet" items that are scarce in the developing world
  • C.U.R.E. Cargo - Delivers 40ft containers packed full of medical supplies and equipment
  • C.U.R.E. Kits - 50 Lb. bags of pre-packed medical supplies that can be easily transported and checked as luggage on your next trip to a community in need abroad

"We need to spin three plates" to enable Project C.U.R.E. to achieve its mission. What are they?

  • Volunteers; Electronic gadgets; Food items
  • Donations of medical supplies and equipment; People, including volunteers to help process donations; Money to pay for shipment.
  • Money, food, and medicine

True or False: Project C.U.R.E. is the world's largest medical supplies distributor to developing nations.

  • True
  • False

The Group Leading Process

The Group Leading Process

Leading a group generally follows a six step process. These are:

  • Preparation (Setup)
  • Greeting and Sign-in
  • Initial Orientation
  • Safety Briefing
  • Overseeing the Event
  • Closing Discussions

Next, we will discuss each of these steps in detail.

Preparation

PREPARATION is the Key to a Successful Volunteer Event


Greeting and Sign-In

Hosting a Volunteer team

Hosting a volunteer team event is not too different from having a dinner party at your home.  Think about it.  When guests arrive, they ring the doorbell, and you go to the door to greet them.  At the team event you do much the same. Tell the volunteers where they can put their coats and where the various resources are, such as the restrooms and the orientation area.  

Name tags are a great help. You may need to take the time to introduce them to the other volunteers. The idea is to create a community and a lasting relationship with Project C.U.R.E. 

  1. Greeting Volunteers
    • Greet volunteers as they arrive and thank them for coming
    • Ask them to fill out a name tag
    • Have volunteers sign-in on VolunteerHub
    • Thank all as a group for coming

Signing in on VolunteerHub

Creating an account

Initial Orientation

Project C.U.R.E. Video Instructions

Appendix E

Safety Briefing

The safety and well-being of our volunteers, including you, is of paramount importance to Project C.U.R.E., its management and staff. Please review these issues regularly, and when necessary, bring them to the attention of your team members. 

In order to ensure everyone's safety, there are a few general guidelines we ask all volunteers to follow. They are explained in the next video.

Facility Layout and Instructions

Denver Warehouse

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Phoenix Warehouse

The offices located directly in front as you enter the warehouse are the ones onsite. People like the Director of Field Training, Operations Director, Executive Director, and Interns have their desks here. Directly above these rooms on the mezzanine is an orientation room where the introduction video is shown and also a few spare computers for general office work. Most of the front of the first floor of the warehouse is used for incoming donations, general storage, and dock space where container loads are staged. Moving beyond that to the west, the first major room (climate controlled) is dedicated to sorting, and the smaller sectioned area to the right is for biomed. There is a large general storage space in the warehouse behind these rooms. 

Chicago Warehouse

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Houston Warehouse

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Nashville Warehouse

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Philadelphia Warehouse

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Reporting Incidents

Incident Reports

Volunteers should report all injuries or incidents to their group leader. If a group leader learns of an incident, the operations director should be alerted. In addition, an incident report should be filled out by the group leader and given to the operations director within 24 hours. The incident reports can be found in Appendix I.

Leading the Process

Closing Remarks

Closing remarks with Mandela Washington Fellowship for 

Young African Leaders group

Which of these is the first step in the group leading process?

  • Preparation
  • Greeting and Sign-in
  • Initial Orientation
  • Overseeing the Event
  • Closing Remarks

How many minutes early should the team leader arrive to set up?

  • 20 mintutes
  • 30 minutes
  • 1 hour

Preparation involves...

  • planning the tasks you want to assign to volunteers.
  • going straight to the work area, waiting for volunteers to find their way to you, and starting to sort.
  • preparing the front greeting area, main area, orientation room, and work area.

Which steps for initial orientation are in the correct order?

  • Introduce yourself, introduce volunteers to their tasks for the day, show introduction video
  • Show introduction video, introduce yourself, introduce volunteers to their tasks for the day
  • Introduce yourself, show introduction video, introduce volunteers to their tasks for the day

Which online system does Project C.U.R.E. use to manage and track volunteer hours?

  • Project C.U.R.E. Hub
  • VolunteerMate
  • VolunteerHub
  • Online Volunteer Management System

True or False: An incident should be reported within 24 hours.

  • True
  • False

Which of these safety instructions is FALSE?

  • All volunteers must be wearing close-toed shoes to participate.
  • Please do not walk or stand on empty pallets or lean empty pallets against another structure.
  • It is okay to handle any machines, equipment, box cutters, or other tools without being instructed and trained by your group leader.
  • The most important rule is to always listen to the instructions of your Group Leader and be respectful of all volunteers and staff members.

True or False: The group leader should be in a supervision and quality control role rather than actually performing the process.

  • True
  • False

Next Steps in Training

Leader Skills Checklist

Appendix C contains the leader skills checklist. As you learn and practice the skills needed to lead groups, please demonstrate your knowledge to a current group leader, your mentor, or the operations director and have them sign-off on your skills checklist.

Choosing a Specialty

Please fill out Appendix A at the end of your training.

Logging Hours and Learning Your Specialty

Once your specialty is chosen, you will be assigned a mentor in that specialty. This mentor will help you learn about times that your specialty is being performed so that you can log hours as well as help train you in that specialty. Please log your hours using the sheet on Appendix B. Once you have completed your hours, please download, fill out and turn in Appendix B to the group leader trainer. As you gain experience in your specialty, you may be provided with additional training material, skills check-sheets, or be required to attend a secondary training.

Being Cleared to Lead

Once you have finished all required training, the final step in getting certified to lead groups is to lead a group under the supervision of a certified group leader. Work with your mentor to choose a group on the calendar to lead. The mentor will be provided with your Appendix A and will sign-off after a successful group session. Appendix A should then be returned to the group leader trainer.

Signing up to Lead

Refer to Appendix M for in depth VolunteerHub instructions or review the 'Signing Up on VolunteerHub' videos in this training. 

On-Going Training and Feedback

After you become certified to lead, there will be regular refresher trainings. The purpose of these trainings is to provide updates on procedure changes and provide information on events happening within the organization. Please be on the lookout for e-mails regarding the schedule of these trainings. Throughout your time as a leader, you will learn some best practices and tricks as well as observe areas for improvement. Please keep the group leader trainer and the operations director updated on these lessons learned and feedback.

True or False: You can view your hours history on VolunteerHub.

  • True
  • False

True or false: Category sort is very similar to Fine-Sort but uses 120 bins instead of 6-20 bins.

  • True
  • False

Which of these would be a task for the biomed specialty?

  • Packing supplies
  • Putting together blood pressure sets
  • Sorting supplies by expiration date
  • License-plating boxes on a pallet

Thank You

CONGRATULATIONS!!!

You have completed your training to be a Project C.U.R.E. team leader! Thank you for your time and dedication to this organization.

Please submit Appendix A through this google forms link: