Pre-Work *Action Items* E-Book (copy)

Step#1: Download and save the E-DISC book - People Smart: In Business 

Step#2: Complete People Smart: In Business Quiz

E-Book - Pre-work (copy)

E-DISC Book - People Smart:In Business

People Smart:In Business

Using the DISC Behavioral Styles Model to Turn Every Business Encounter into a Mutual Win 

Authored by: Tony Alessandra, Ph.D.andMichael J. O’Connor, Ph.D.with Janice Van Dyke, Ph.D.

Click Here to download People Smart: In Business

*ACTION Item* Quiz: People Smart: In Business

1. Select which statement is a key principle in building and maintaining  positive relationships? (Book – page 5 or Adobe Pagination – page 25.)

  • a. Treat people better than they treat you.
  • b. Create win/win situations unintentionally.
  • c. Treat others the way they want to be treated.
  • d. Treat others the way you want to be treated.

2. Which behavior style likes to be in charge? (Book – pg. 18 or Adobe Pagination – pg. 38.)

  • a. "S" Style
  • b. "C" Style
  • c. "D" Style
  • d. "I" Sytle

3. Which of the following best describes the ‘I' Style? (Book – pg. 22 & 23 or Adobe Pagination – pg. 42 & 43.)

  • a. Bottom line oriented.
  • b. Motivated by measurable results.
  • c. Need involvement and people contact.
  • d. One who prefers directive management.

Instructions :
Select the best answer for each of the following questions. 

4. Which of the following best describes the ‘S’ Style? ( Book – pg. 28 or Adobe Pagination – pg. 48. )

  • a. Fears falling into a routine.
  • b. Tends to be impatient.
  • c. Secretly admires pushy, aggressive behavior.
  • d. Needs to know step-by-step sequence.

Instructions :
Select the best answer for each of the following questions. 

5. Words like accuracy, logical, and contemplative, represent which behavioral style? ( Book – pg. 33 & 34 or Adobe Pagination – pg. 53 & 54. )

  • a. 'S' Style
  • b. 'C' Style
  • c. 'D' Style
  • d. 'I' Style

Instructions :
Select the best answer for each of the following questions. 

6. Which styles are task oriented? ( Book – pg. 38 or Adobe Pagination – pg. 58. )

  • a. Dominant & Interacting (Influencing)
  • b. Interacting (Influencing) & Steady
  • c. Steady & Cautious (Conscientious)
  • d. Cautious (Conscientious) & Dominant

Instructions :
Select the best answer for each of the following questions. 

7. If you observe others focusing on feelings or how a situation might affect others, we would say their priority is people oriented. Which styles are people - oriented? (Book – pg. 38 or Adobe Pagination – pg. 58.)

  • a. Dominant & Interacting (Influencing)
  • b. Steady & Interacting (Influencing)
  • c. Steady & Cautious (Conscientious)
  • d. Dominant & Steady

Instructions :
Select the best answer for each of the following questions. 

8. A boss who smiles while they direct you where to sit and then starts off with business objectives is most likely which style? ( Book – page 57 or Adobe Pagination – page 77. )

  • a. 'S' Style
  • b. 'C' Style
  • c. 'D' Style
  • d. 'I' Style

Instructions :
Select the best answer for each of the following questions. 

9. An employee appears in your office, telling you all about the great project they finished and adds, “… and I haven’t even told you yet about the fabulous trip I had last week.” Which style does this describe?

  • a. 'S' Style
  • b. 'C' Style
  • c. 'D' Style
  • d. 'I' Style

(Answer: Book – page 64-66 or Adobe Pagination – page 84-86.)

Instructions :
Select the best answer for each of the following questions. 

10. A peer stops hesitantly at your door and softly asks, “Excuse me, is this where the meeting will take place?” Upon hearing a “Yes,” breathes a sigh of relief, walks in and offers to help you with any last minute tasks.

  • a. 'S' Style
  • b. 'C' Style
  • c. 'D' Style
  • d. 'I' Style

Which style is most likely the best match? (Answer: Book – page 68-69 or Adobe Pagination – page 88-89.)

Instructions :
Select the best answer for each of the following questions. 

11. An employee arrives early to meetings and typically only contributes if asked. If they are not 100% confident in their facts, they will not commit to a decision. Which style would be the most likely match?

  • a. 'S' Style
  • b. 'C' Style
  • c. 'D' Style
  • d. 'I' Style

(Answer: Book – page 72-74 or Adobe Pagination – page 92-94.)

Instructions :
Select the best answer for each of the following questions. 

12. Think of someone you know that has a high D style. You’ll find you will have the greatest communication success with them if you do which of the following? (Answer: Book – page 95 or Adobe Pagination – page 115.)

  • a. Show your energy and liveliness & making sure fun exists.
  • b. Treat them with warmth & sincerity.
  • c. Get to the point & don't try & bluff them.
  • d. Give them all the well-thought, accurate documentation you have.

Instructions :
Select the best answer for each of the following questions. 

13. In a meeting with a "I", it will be beneficial if you do which of the following? (Answer: Book – page 120 or Adobe Pagination – page 140.)

  • a. Review step-by-step the whole process.
  • b. Encourage brainstorming & interacting with colleagues.
  • c. Carefully explain the logical check and balance procedures needed.
  • d. Get right down to business.

Instructions :
Select the best answer for each of the following questions. 

14. Select which behaviors will help you increase your effectiveness with an S. (Answer: Book – page 128 or Adobe Pagination – page 148.)

  • a. Make strong demands and ask for immediate commitments.
  • b. Work in a steady and predictable manner.
  • c. Drop by their work area any time you need to talk.
  • d. Show how your data is always right.

Instructions :
Select the best answer for each of the following questions. 

15. Select which behaviors will help you increase your effectiveness with a C. (Answer: Book – page 137 or Adobe Pagination – page 157.)

  • a. Realize they are more interested in quality than quantity.
  • b. Be sure to ask them about their family & friends.
  • c. Keep conversation light and upbeat.
  • d. Tell them not to worry about checking or rechecking their work.

Instructions :
Select the best answer for each of the following questions.