Cleanest Maid LLC

 

Welcome to the Cleanest Maid LLC training module!

In this course you will learn the standards and policies of Cleanest Maid LLC, how to use Cleanest Maid technology and how to clean the Cleanest Maid way! The training module should take 4 to 5 hours to complete.

You will complete lesson 3 before your interview. After you have been hired you will complete lessons 1,2 and 4 before beginning work.

Learning goals and objectives for the the training module include the following:

  1. Learning Goal: Learners will be able to verbally construct a potential cleaning scenario and clearly articulate their actions
    1. Learner will describe the proper actions upon entering a clients home
    2. Learner describe their analysis of a theoretical cleaning situation in accordance with Cleanest Maid protocol
    3. Learner will describe specific leaning techniques according to Cleanest maid protocol
    4. Learner will articulate correct treatment of a clients possessions
    5. Learner will correctly describe the proper procedures for leaving a clients’ residence
  2. Learning Goal: Learners will be able to demonstrate correct use of required technology.
    1. Objective: Learners will demonstrate ability to accept cleaning jobs through the Cleanest Maid app
    2. Objective: Learner will schedule jobs through the Cleanest Maid app
    3. Objective: Learner will operate e-learning module through their smartphone
    4. Objective: Learner will perform the process of setting up direct deposit
    5. Objective: Learner will define the various features of the Cleanest Maid app
  3. Learning Goal: Learner will be able to recount Cleanest Maid standards and policies
    1. Objective: Leaners will describe all policies and rules of conduct presented in the module accurately
    2. Objective: Learners will describe all cleaning procedures for the kitchen area as presented in the module accurately
    3. Objective: Learners will describe all cleaning procedures for the bedroom areas as presented in the module accurately
    4. Learners will describe all cleaning procedures for the bathroom areas as presented in the module accurately
    5. Learners will describe all procedures for leaving the clients’ property as presented in the module accurately

 

Cleanest Maid LLC Rules and Policies

Cleanest Maid Standards and Policies

Policies and Standards Introduction

Here we will discuss the standards and policies of Cleanest Maid LLC. This will include company policies and expectations for your conduct. 

General conduct and job performance rules

The following list includes the major items deemed sufficient cause for disciplinary action:

  1. Unauthorized possession of client property, or of the property of a fellow employee.

  2. Altering one’s paycheck in any manner.

  3. Fighting with, threatening or attempting bodily injury to another employee on company premises.

  4. Falsifying company records or reports, including one’s time records or the time records of another employee.

  5. Receiving or making excessive personal telephone calls while in clients home.

  6. Disobedience or insubordination.

  7. Using excessively abusive, threatening or obscene language.

  8. Unexcused absenteeism or tardiness.

  9. Failing to properly complete required reports.

  10. Failing to meet company work standards in terms of quantity and quality.

  11. Interfering with another employee’s efforts to meet company work standards.

  12. Violation of sanitary or safety rules.

  13. Intoxication during working hours, including bringing intoxicating beverages, marijuana or other hallucinogenic drugs while working in clients home.

  14. Tampering with or mishandling any mechanical equipment.

  15. Unauthorized disclosure of confidential information.

Fill in the blank quiz

  1. Unauthorized of client property, of of the property of a fellow employee.
  2. Altering one's in any manner.
  3. Fighting with, threatening or attempting bodily injury to another employee on  
  4. Falsifying company , including one's time reocords or the time records of another employee.
  5. Receiving or making  personal telephone calls while in clients home.
  6. Disobedience or 
  7. Using abusive, threatening or obscene language.
  8.  absenteeism or tardiness.
  9. Failing to properly complete required .
  10. Failing to  company work standards in terms of quantity and quality
  11. Interfering with another efforts to meet company work standards.
  12. Violation of rules.
  13. Intoxication during working hours including bringing while working in clients home.
  14. Tampering with or any mechanical equipment
  15. Unauthorized disclosure of information.

 

Technology

Using the application

Accepting and scheduling jobs

Setting up direct deposit

Text matching

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The Cleanest Maid LLC way

Kitchen cleaning procedures

The Kitchen

At Cleanest Maid we will begin with cleaning the Kitchen. The Kitchen is often the most important room in the home, and due to it's function the most difficult to clean. This room is our highest priority. Our procedures are outlined below: 

The Best Route To Cleaner Kitchen

1. Clear the counters of anything that doesn’t belong: straggling mail, cookbooks, permission slips awaiting signatures.

2. Fill the sink with hot water and a few squirts of dish soap. Drop in items that need soaking, like the crisper drawer, the dish rack, and the microwave turntable.

3. Empty the refrigerator, tossing anything that has expired. Throw dirty food-storage containers into the sink to soak. Working from top to bottom, wipe down the shelves with a paper towel or a rag spritzed with a nontoxic all-purpose cleaner.

4. Dust the high zones, knocking dirt and debris to the floor, where they will be swept up later. Using a telescoping duster, start right above the sink and work your way around the room, cleaning upper corners, light fixtures, and tops of cabinets. Don’t forget the top of the refrigerator. When you’re back at the sink, you’re ready to move on.

5. Clean the upper cabinets and anything else on the walls, including a mounted microwave. Spray the microwave interior with all-purpose cleaner and let sit for two minutes. With a damp, soapy cloth, wipe down the exterior. (If it’s stainless steel, use a cloth moistened with diluted white vinegar, instead of soapy water, to clean any fingerprints.) Next, wipe the doors and the pulls of the upper cabinets and anything else (frames, hooks, vent grates) you encounter as you circle the room. With a fresh damp, soapy cloth, wipe down the backsplash if you have one.

6. Back to the microwave. Your two minutes are up. Wipe the solution from the inside using a dry cloth. It’s OK if crumbs fall to the stove or the floor.

7. Spray the stovetop with all-purpose cleaner and let sit for a few minutes. For stubborn stains, add a powdered scrub that won’t scratch. 

8. Load the dishwasher with the items soaking in the sink, or hand wash them. Don’t drain the sink just yet.

9. Wipe the stovetop with a clean, dry cloth and, again, just let crumbs fall to the floor. It’s more efficient to get them at the end. When you’re finished, swap out the cloth to keep grease from transferring to another surface.



10. Clean the coffeemaker, toaster, stand mixer, and other small appliances from top to bottom, using glass cleaner or a multisurface formula (spray the cloth rather than the appliance) or a cleaning wipe. Dip drip trays or crumb catchers in the sink’s leftover warm, soapy water, then rinse and dry.

11. Scrub the countertops with small, circular motions, using a cleaner formulated for your surface.

12. Get the fridge doors, the front of the dishwasher, and the oven with a cloth dipped in clean, sudsy water (or diluted white vinegar if a door is stainless steel). Pay attention to the handles and the edges. Use a soft toothbrush or a cloth-wrapped spatula to degrime tight spots, like the folds of the refrigerator seal. Next, clean the sides of the dishwasher door with an all-purpose formula or a cloth dipped in a solution of hot, soapy water and white vinegar. (You can use this mixture to clean the stovetop and the countertops, unless they are marble, granite, or some other porous stone.)

13. Clean the lower cabinets and drawers with a damp, soapy cloth.

14. Drain the sink and rinse with hot water. Buff the basin with a mild abrasive cleanser and a microfiber cloth; rinse with hot water. Wipe down the faucet and the handles.

15. Empty the trash, swiping the inside of the can and the interior of the top with a cleaning wipe before replacing the bag.

16. Sweep the floor with an electro-static dry duster, like a Swiffer Sweeper. Get right up to the baseboards and under the cabinets, where crumbs can hide. Pull out appliances to reach the spaces near the walls. Follow with a mop (or a steam cleaner, if you have one), starting at the corner farthest from the room’s entrance, and use a bucket. (Dipping a mop in the sink could contaminate items that ultimately end up in your mouth.) Dump the dirty water outside or down the toilet.


The Best Route To Cleaner Kitchen

1. Clear the counters of anything that doesn’t belong: straggling mail, cookbooks, permission slips awaiting signatures.

2. Fill the sink with hot water and a few squirts of dish soap. Drop in items that need soaking, like the crisper drawer, the dish rack, and the microwave turntable.

3. Empty the refrigerator, tossing anything that has expired. Throw dirty food-storage containers into the sink to soak. Working from top to bottom, wipe down the shelves with a paper towel or a rag spritzed with a nontoxic all-purpose cleaner.

4. Dust the high zones, knocking dirt and debris to the floor, where they will be swept up later. Using a telescoping duster, start right above the sink and work your way around the room, cleaning upper corners, light fixtures, and tops of cabinets. Don’t forget the top of the refrigerator. When you’re back at the sink, you’re ready to move on.

5. Clean the upper cabinets and anything else on the walls, including a mounted microwave. Spray the microwave interior with all-purpose cleaner and let sit for two minutes. With a damp, soapy cloth, wipe down the exterior. (If it’s stainless steel, use a cloth moistened with diluted white vinegar, instead of soapy water, to clean any fingerprints.) Next, wipe the doors and the pulls of the upper cabinets and anything else (frames, hooks, vent grates) you encounter as you circle the room. With a fresh damp, soapy cloth, wipe down the backsplash if you have one.

6. Back to the microwave. Your two minutes are up. Wipe the solution from the inside using a dry cloth. It’s OK if crumbs fall to the stove or the floor.

7. Spray the stovetop with all-purpose cleaner and let sit for a few minutes. For stubborn stains, add a powdered scrub that won’t scratch. 

8. Load the dishwasher with the items soaking in the sink, or hand wash them. Don’t drain the sink just yet.

9. Wipe the stovetop with a clean, dry cloth and, again, just let crumbs fall to the floor. It’s more efficient to get them at the end. When you’re finished, swap out the cloth to keep grease from transferring to another surface.



10. Clean the coffeemaker, toaster, stand mixer, and other small appliances from top to bottom, using glass cleaner or a multisurface formula (spray the cloth rather than the appliance) or a cleaning wipe. Dip drip trays or crumb catchers in the sink’s leftover warm, soapy water, then rinse and dry.

11. Scrub the countertops with small, circular motions, using a cleaner formulated for your surface.

12. Get the fridge doors, the front of the dishwasher, and the oven with a cloth dipped in clean, sudsy water (or diluted white vinegar if a door is stainless steel). Pay attention to the handles and the edges. Use a soft toothbrush or a cloth-wrapped spatula to degrime tight spots, like the folds of the refrigerator seal. Next, clean the sides of the dishwasher door with an all-purpose formula or a cloth dipped in a solution of hot, soapy water and white vinegar. (You can use this mixture to clean the stovetop and the countertops, unless they are marble, granite, or some other porous stone.)

13. Clean the lower cabinets and drawers with a damp, soapy cloth.

14. Drain the sink and rinse with hot water. Buff the basin with a mild abrasive cleanser and a microfiber cloth; rinse with hot water. Wipe down the faucet and the handles.

15. Empty the trash, swiping the inside of the can and the interior of the top with a cleaning wipe before replacing the bag.

16. Sweep the floor with an electro-static dry duster, like a Swiffer Sweeper. Get right up to the baseboards and under the cabinets, where crumbs can hide. Pull out appliances to reach the spaces near the walls. Follow with a mop (or a steam cleaner, if you have one), starting at the corner farthest from the room’s entrance, and use a bucket. (Dipping a mop in the sink could contaminate items that ultimately end up in your mouth.) Dump the dirty water outside or down the toilet.


Bathroom cleaning procedures

The Bathroom

Cleaning a bathroom can be hard but necessary and is our second priority. Here is our ten step procedure for cleaning each bathroom in a clients home.

How we clean a Bathroom!

1. Remove all items from their usual spot. For best results, do this step for the entire bathroom instead of as you go. Remove all of your products from the shower and/or bathtub. Toss all used towels and rugs outside the room. Move any items from the counters outside the bathroom, as well. Don’t forget to grab any trash cans.

2. Dust and sweep. To clean dust, grab your duster with a long handle to remove any cobwebs in corners, on light fixtures or in vents. If you still can’t reach the cobwebs, pull in a stepladder to get up high. Once done, sweep or vacuum the floors to pick up hair and other debris that may have accumulated on the floors.

3. Apply cleaner to shower and bathtub. Apply an all-purpose cleaner if you clean regularly or an acid-based cleaner if you have serious buildup to your shower. Don’t forget the shower track and inside the shower door if applicable. Let it soak



4. Tackle other surfaces. Spray the all-purpose cleaner on to your cleaning device (i.e. microfiber cloth, sponge, etc.) and wipe down any towel racks, shelves, baseboards, doors, blinds and windowsills. Work in sections from the top of the room to the bottom, and left to right.

5. Mix cleaning solution for floor.

Fill a bucket with warm water and the recommended amount of all-purpose cleaner.

6. Hit the shower and bathtub. At this point, the cleaner will have done much of the work for you, allowing you to lightly scrub away loose dirt and buildup. Get all walls, floors and other surfaces clean before rinsing.

7. Finish the shower and bathtub. Replace all items you removed, wiping them if necessary as you go, then close the shower curtain or door. If you do have a shower door, spray glass cleaner to give it a streak-free finish.



8. Clean the vanity area. Spray the all-purpose cleaner on the sink, faucets and countertops, then wipe with a clean cloth. If you have buildup in the sink or in a soap dish, use a scrubby sponge to loosen before wiping clean. Use the glass cleaner on your mirror. A cloth dampened with water will remove dust from cabinet faces.

9. Clean the toilet. If the toilet is scrubbed regularly, the all-purpose cleaner should get the job done. Spray or sprinkle a toilet-specific cleaner if buildup exists, then scrub with a toilet brush before flushing. Spray the outside of the toilet with the all-purpose cleaner, then wipe with a clean cloth.

10. Mop the floor. Submerge your mop into the bucket of cleaning solution, squeeze out excess water, then clean the bathroom floor. Once dry, replace the trashcan and your freshly laundered rugs.

Bedroom cleaning prodedures

The Bedroom

Though often the easiest room to clean, and though they rank third on our priority list bedrooms contain personal items that require care. Below is how we clean a bedroom:

Cleaning the bedrooms

1. Freshen the bed. Shaking out or changing sheets kicks up dust, so do those tasks first. To further freshen, spray sheets with linen spray before making the bed.

2. Damp-dust surfaces. Spritz an electrostatic or microfiber cloth with dusting spray and make your way around the room in a clockwise circle. . Start with the perimeter, then hit the interior.

3.Tackle the floor.  If it's wood, run a damp (not wet) microfiber mop around the edges of the bed and all other exposed areas. (Remember don't wet-mop hardwood floors, as they could warp.) Vacuum the same zones if you have carpeting.

4. Get under the bed. And behind it, too. Make sure to use a dusting tool. It will clean hardwood floors and also pick up some dust and hair from carpeting, cutting down on those times you need to push aside the whole bed.

5. Do the windows, walls, and lights. Use a microfiber or electrostatic cloth and a glass or all-purpose surface cleaner to clean panes, frames, and windowsills in one fell swoop. Wipe down light switches and fixtures. Use an eraser pad to take any scuffs and stains off the walls.

6. Hit the closets. Why? Because dirt and dust are in there and will eventually find their way out. Vacuum or mop the floor. Also, dust the shelves and wipe down the doors with a damp microfiber cloth.


Priority rankings

  • Kitchen
  • Bathroom
  • Bedroom

True or False

  • Throw away all expired items found in the refrigerator
  • Do not use a vacuum or map on hardwood floors
  • Smoking tobacco is acceptable on a clients property
  • It is acceptable to move items for cleaning if they are placed back where you found them
  • Always swipe the inside of the trashcan after emptying the trash