Upon completion of the training module, the trainee will be able to demonstrate how to effectively: initiate contact with the customer, identify and articulate sale options, generate an offer, and successfully close the sale.
Steps to Executing a Successful Sale
1. Start a conversation with the customer, and gradually progress towards what their purchasing intentions are
What is next step after opening a conversation with the customer?
When presenting the customer with multiple purchasing options, you should always...
After producing an offer and closing the sale, what should you do?