Pre - Assessment - Nielsen's Usability Heuristics

Thank you for your participation.

The purpose of this evaluation is to help me assess how familiar you are with the concepts of heuristics prior to taking the course.

Pre - Course Assessment

"Usability" is a quality attribute of a system concerned with how easy it is to use that system.

  • True
  • False

Match each usability component to its description.

  • Learnability
    How easy is it for users to accomplish basic tasks the first time they encounter the design?
  • Efficiency
    Once users have learned the design, how quickly can they perform tasks?
  • Memorability
    When users return to the design after a period of not using it, how easily can they reestablish proficiency?
  • Errors
    How many errors do users make, how severe are these errors, and how easily can they recover from the errors?
  • Satisfaction
    How pleasant is it to use the design?

History of Heuristics

In 1990,  in collaboration with Rolf Molich developed a set of ten usability principles, the heuristics, to help evaluate the interfaces in a quick, cheap and easy way. 

Match each of the questions to an appropriate principle.

  • Visibility of System Status
    Where am I?
  • Match Between System and the Real World
    Does this make sense to me?
  • User Control and Freedom
    Do I have a clear way out?
  • Consistency and Standards
    Have I seen it before and can I trust it to do the same thing?
  • Error Prevention
    Are there things here I can click on by mistake?

Shopping scenario: You are shopping online. After clicking on “Submit Order”, nothing seems to be happening on screen. This is an example of a violation of which of the following:

  • Recognition Rather than Recall
  • Visibility of System Status
  • Error Prevention
  • None of the above
Check all that apply.

The system should speak the the user’s language, using words, visuals and concepts which are familiar to the user.

  • True
  • False

Match each of the scenarios to their appropriate heuristic.

  • Visibility of System Status
    Providing a clear title to indicate to the user which screen they currently are on.
  • Match Between System and the Real World
    3-D application mimicking a car repair station which is used for training mechanics students.
  • User Control and Freedom
    Providing user with a "Cancel" button to exit out of a modal pop up window.
  • Consistency and Standards
    Following User Experience guidelines for Windows 10.
  • Error Prevention
    Before transferring money between accounts, providing a confirmation pop up.