Bus Admin Skills

Business Administrative Skills

Lesson 1: Maintaining Good Office Practices

What do you think?

Study the pictures and take time to think about the four questions.

1. In which of the two offices would you prefer to work? Why?

2. Do you keep a messy study area at home, or is it neatly organized?

3. Do you think that being organized at work is a good idea? Why?

4. What may happen if you are disorganized at work?

The four good office practices

The four good office practices

The four good office practices are organization, safety, punctuality, and teamwork. These will make you a more efficient and professional employee.

First, an organized office will make your job easier. For example, do not have too many personal items in your office. They clutter your space and distract you at work. Keep your work area clean and neat. If you spill coffee or water on your desk, clean it immediately. Place items that you use frequently, such as pens, pencils, and stapler, near you. Store papers and documents in folders. Keep them in your drawers when you are not using them.

Second, safety in the workplace is everyone’s responsibility. Keep all electrical cords away from walkways. Someone may trip on the cords. Also, call maintenance to replace any worn electrical cords. They may cause fires or an electric shock. Store supplies inside cabinets, not on top. Only open drawers one at a time. Close them after you use them. Push your chair under the desk when you leave the office.

Third, punctuality is important. You should be on time for work in the morning and after lunch. Do not leave work early. If you are going to miss work because of sickness, inform your supervisor first thing in the morning or as soon as possible. Remember your organization's normal office hours.

Finally, be a good team player. Work well with your co-workers. Do your share when working on a team project. Always be helpful and polite. Do not bring music to the office. It is distracting, and you should try not to disturb others when they are working.

Practice

1. Maintain a clean desk and office.

Choose the correct response.

  • Organization
  • Safety
  • Punctuality
  • Teamwork

2. Keep electrical cords away from walkways.

Choose the correct response.

  • Organization
  • Safety
  • Punctuality
  • Teamwork

3. Always be helpful and polite.

Choose the correct response.

  • Organization
  • Safety
  • Punctuality
  • Teamwork

4. Do not leave work early.

Choose the correct response.

  • Organization
  • Safety
  • Punctuality
  • Teamwork

True or False?

Complete the true or false sentences.

  • You should call your office if you are going to be late.
  • You can leave work early if you take a shorter lunch.
  • This is false.
  • This is false.
  • This is true.
  • This is true.
  • This is true.
  • This is true.

Activity 1

Activity 1

Prepare a PowerPoint presentation of five slides that describe the four good office practices.

  • Use your organizations branded PowerPoint template if possible.
  • Add the title Good office practices onto the first title slide. Include your name and student reference in the subtitle.
  • Create a slide for each good office practice. 
  • Save the file as U1L1 good practices.