Introduction to Rounding for Outcomes-KP Learn Webinar

Introduction to Rounding for Outcomes: This course is for senior leaders, managers, and supervisors who want to help improve performance scores for service, safety, quality, and employee satisfaction. The overall purpose of this multiple-lesson series is to build the capacity at Kaiser Permanente to drive performance excellence through the effective application of the rounding for outcomes tactic. Take this lesson before starting the other lessons in the rounding for outcomes series. This course is about 20 minutes and it contains audio.


Introduction to Rounding for Outcomes: This course is for senior leaders, managers, and supervisors who want to help improve performance scores for service, safety, quality, and employee satisfaction. The overall purpose of this multiple-lesson series is to build the capacity at Kaiser Permanente to drive performance excellence through the effective application of the rounding for outcomes tactic. Take this lesson before starting the other lessons in the rounding for outcomes series.

Link to KP Learn Web-Based Training: https://kplearn.kp.org/Saba/Web/KaiserPermanente/goto/OfferingDetails?offeringId=dowbt000000000011057