This course is intended to help you understand the seller-marketplace relations and introduce you to the various topologies and infrastructure required to make e-commerce possible. E-commerce or electronic commerce is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. These business transactions occur either as business-to-business, business-to-consumer, consumer-to-consumer or consumer-to-business.
E commerce is more than ordering goods from an online catalog. It involves all aspects of an organization's electronic interactions with its stakeholders, the people who determine the future of the organization. Thus E commerce includes activities such as establishing a Web page to support investor relations or communicating electronically with college students who are potential employees.
Types of E commerce
There are 6 basic types of e-commerce:
Seller dashboard is a reporting and monitoring tool used to visually depict the performance of a seller, listing, orders, inventory, rating, payments and more.
Seller and listing policies
Seller policies are terms and conditions that seller has to abide by on the marketplace. It provides guidelines in regards to payments, transactions and seller commissions/fees. It also has information about seller listings/ catalogues & order management
Listing Polices are general rules and guidelines for listing products on the marketplace. it helps to regulate and monitor the product inventory in the marketplace
Inventory health is good indicator of a company's well being. Unbalance inventory lead to company chaos in the form of far too much inventory or not sufficient inventory to meet customer demands. Both can be devastating to the company's revenue
There are 3 types of orders. Active , Returns and Cancelled orders. It is self explainatory
Payment Section helps in keeping account of the general payments overview, previous payments, transactions, invoices and statements
This section provides information to the seller about his/her performance overview. It also enable the seller to promote his sales through advertising, promotions, opportunities and Freebies
Report Centre provides a graphical representation about the seller's business through a time based profile.