Welcome To Zoho

During this training, you will learn how to operate within Zoho. We will cover People, Assist, Desk, CRM, Cliq and all the features each provides.

Zoho People

Intro to Zoho People (HRIS)

How many options are there to log time?

  • 1
  • 3
  • 5

If I have an issue, I can go to self service and leave my complaint or concern?

  • True
  • False

Zoho Cliq

Intro To Zoho Cliq

I can have mutiple chats open at once?

  • True
  • False

Zoho CRM

Intro to Zoho Customer Relationship Management

What section can I find informaton for a customer, that does not auto-populate?

  • Contacts
  • Accounts
  • Cases

I can file a case in CRM for my HR complaint or issue.

  • Yes, I can.
  • No, I can not, it must be filed in People cases

Zoho Assist

Intro To Assist

Zoho Sales IQ

Intro to Sales IQ