Ecolab- Tim Hortons Installation Course

Installation course for Ecolab equipment at Tim Hortons Restaurants

Project Background and Arriving at Store

Introduction

Ecolab is a chemical company that provides various forms of cleaning chemicals and sanitizers to businesses like restaurants, retailers, hotels and grocery stores.

Ecolab has recently won a bid to re-outfit the Tim Hortons restaurant  with their products, right across the United States and Canada.

As a field technician you will be a critical component to a successful installation rollout. Please study this course carefully and be sure to carry a physical copy of the provided guide with you in the field. 

Installation Parameters

  • Installs are to be conducted after 2:00 p.m.
  • Weekend installs are permitted following the time parameters above.
  • You must speak with the manager at least 72 hours in advance to confirm the Install date and time. Also confirm that the product and install kit (3 boxes + a collateral kit) have arrived in store.
  • All equipment and product from previous supplier should be neatly boxed up and left with the restaurant manager. Instruct the Restaurant Manager to review their municipality’s chemical disposal process when removing the Diversey products from their Restaurant. Installers should also ensure boxes, labels, bags, etc. from QSR install kits are cleared from floor and shelving areas and disposed of properly.

PPE

The safety and well-being of our technicians is and always will be of great concern to CCIS.

Safety has to be first when starting any job and wearing proper PPE (Personal Protective Equipment), especially proper eye wear is mandatory while on a CCIS site.

It does not matter whether it is simply removing a soap dispenser or installing dilution units, there are hazards in what we do each and every day. Identifying and taking steps to minimize these hazards goes a long way in protecting your safety.

Site Conduct

Good housekeeping standards must be maintained in all work areas at all times. The contractor must:

  • Clean up any dust that may result from drilling for installations
  • Must clean up any spills/debris/dust that results from transportation of equipment or construction
  • Clean up any debris left from old equipment.
  • Maintain a clean and organized working area where product is staged/stored.

No food, drink, or gum chewing is allowed in your work area.

Electronic Sign Off

Each technician  will be required to submit an electronic sign off form for each site completed.

The sign off can be completed from a laptop computer or a smartphone. A URL link will be provided.

Your submissions play a critical part in reporting and project management. As such, these submissions are mandatory.

Equipment Details

Equipment will installed at the back-of-house area of the restaurant. 

Equipment to be installed:

  • Soap and sanitizer dispensers
  • Sink dilution unit
  • Mop closet dilution unit
  • Warewash chemical system 

You will be required to train store managers and team members at the end of each installation on proper product/equipment usage.

Above: Sanitizer Dispenser (Left) &  Soap Dispenser (Right)

Above: 2 Valve Click & Clean Dispenser installed at a Compartment Sink

Above: 3 Valve Click & Clean Dispenser installed at a Mop Sink

Above: Warewash unit. You will only be hooking chemicals up to these, not installing the units themselves. 

Product Details

Arrival at Store

  1. Upon entering the store, ask to speak with the manager.
  2. Present the manager with your CCIS ID Badge/ site access letter.
  3. Introduce yourself as a representative of Ecolab QSR. Explain that you are there to install our automatic dispensing system. Explain that the installation will be followed by our Training Program.
  4. Discuss with the manager the intended location for the equipment systems prior to the actual installation.
  5. Immediately begin to sort and pre-assemble the equipment. Please stay out of the way of the team members as much as possible allowing them to complete their prep work.

SDS Binder

A SDS binder will be included in the install kit. 

Please review the SDS binder with the manager and the team member during training.

IMPORTANT: Do not discard or remove existing SDS!!

True or False: Old SDS sheets can be safely disposed of.

  • True
  • False

Which of the follows actions should NOT be completed?

  • Cleaning up dust & debris
  • Calling the site 72 hours in advance
  • Completing an electronic sign-off for every site
  • Disposing of old equipment in the garabage

Compartment Sink Click & Clean Installation

Installation Protocol

During this component of the installation, you will learn how to mount the 2 Valve Click & Click Dispenser at the Compartment sink.

The next several slides will take you through the complete installation of the unit. Please note that the Click & Clean unit pictured in the instruction slides are yellow and red. The units being installed for the Tim Hortons roll-out will be red and blue (like in the examples below)

Mounting the Dispenser (1/3)

1. Hold the unit up to the wall and mark top 3 holes for drilling.

2. Drill holes for wall anchors with 9/32” or ¼" drill bit. Use dampened paper towel to catch dust.

3. Install wall anchors

Mounting the Dispenser (2/3)

4. Install screws - Do NOT overtighten.

5.Slide dispenser into bottom slots then curl top part of dispenser into top slots.

6. This is a good time to clean up any dust from drilling.

Mounting the Dispenser (3/3)

7. Double Check the Orientation of the Sink and Dispenser "Wash, Rinse, Sanitize"

8. Make sure to turn ball valves so they are in a horizontal position and that they turn freely.

 

9. Select and insert appropriate metering tips. ** Need pictures here of actual metering tips that will be used**

Installing Tubing (1/2)

10. Cut product tubes to reach from hose barbs to Check Valves (Note Arrow on Check Valve) and to Mating Caps

* Ensure arrow on Check Valves point towards the dispenser*

11.Install Product Tube Flag and Mating Cap (In this case at the Sink the cap is Black) on Product Tubing.

12.Product tubing is installed from the metering tip/hose barb to the bottom of the chemical concentrate container

Installing Tubing (2/2)

13. Secure all pickup tubing with anchors and zip ties so that the tubing is tight and straight to the wall and out of the line of work at the sink, zip ties every 18 inches

 

14. Always ensure that product line is hidden when possible… IE: Run under sink instead of over when possible.

Installing Discharge & Water Supply

15. Slide end of discharge tube (Blue for Soap, Red for Sanitizer) over the discharge outlet eductor. Run hot water over the first 3 inches of the tube before pushing it on the eductor.

16. Connect a water supply hose 3/8” in diameter to the water inlet swivel.

17. Connect the other (female) end of the hose to the water supply and turn the supply on

Installing Product Racks

18.Level rack on the wall off the floor 6 inches. Mark 3 positions for drilling.

19. Drill holes with ¼ " drill bit and install anchors and Screws with Washers. Leave ½" away from Wall

20.Hang rack on the screws, tighten screws and place sticker .

Installing Test Strip Holder

21.Select location of test Strip Holder away from sink – to prevent test strips from falling into water.

 

22. Drill 2 holes with ¼ " drill bit and install anchors in wall. Also Drill holes in Test Strip Holder.

23.Screw Test Strip Holder to the Wall. Insert test Strips.

Reverse Sink Install & Wallchart

24. If the Sink Orientation is Reverse: Meaning that the Wash sink is on the far right followed by Rinse in the middle and Sanitize on the far left – We have to place a reverse label sticker on the dispenser like the one on the left of the picture below. Also must switch Discharge Hoses and Product tubing to match.

Use Ecolab provided silicone to mount Wallchart.

Prepping for Use

25. Remove air from the system by briefly turning the ball valves

26. Open one ball valve to start flow of water and concentrate solution.

Run it until the tube is primed.

Repeat priming on the other side.

Place Wallchart

27. Place the 3-compartment/2-compartment sink wall chart next to the dispenser (Use caulk on back of all wall charts, adhesive tape provided will not adhere properly causing the wall chart to fall off the wall). 

28. Ensure placement of wall chart is in an area that minimizes the opportunity for water damage.

Testing the Sanitizer

TBD

Metering Tips to use at Compartment Sink

Compartment Sink Diagram

What NOT to do

Above: Remember to Caulk holes in walls after removing old equipment!

Above: Remember to remove old wall anchors after removing old equipment! 

Before you move on...

Before completing your installation, ensure the following items are complete at the Compartment sink:

  • All old equipment, product and wall charts have been neatly boxed up
  • All holes from removed equipment are properly caulked and any extra holes in the surrounding are as well
  • 3-Compartment Sink dispenser, bag holders and wall chart installed and functioning correctly
  • Manager has been trained on proper sanitizer testing procedures 
  • Wash, Rinse, Sanitize labels mounted on outside of sink
  • Sanitizer test strip holder mounted containing 1 roll of test papers (Additional rolls of test papers left with manager)
  • Area clean and free of debris (screws, extra tubing, zip ties, etc.)
  • Installer tools collected and accounted

Where should the dispenser NEVER be mounted?

  • Over the wash sink
  • Over the sanitize sink
  • Over the rinse sink

What is the preferred method of cleaning up dust made from drilling?

  • Use damp paper towel while drilling
  • Sweep up afterwards
  • Leave for site to clean up

Where should the test strip holder be mounted?

  • As close as possible to the dispenser
  • To the side of the sink basin
  • Far enough to prevent strips from falling into water

Mop Sink Click & Clean Installation

Installation Protocol

Mount the 3 Valve Click & Clean dispenser over the Mop sink to hold KAY® QSR Super Concentrated Glass & Multi-Surface Cleaner, KAY® QSR Heavy Duty Degreaser, and KAY® QSR All Surface Floor Cleaner products.

Installation Procedure

  • Use cable ties to secure the tubing.
  • Install the Mop Sink Wall Chart and Product Guide Wall Chart next to the dispenser (Use caulk on back of all wall charts, adhesive tape provided will not adhere properly causing the wall chart to fall off the wall). Ensure placement of wall chart is in an area that minimizes the opportunity for water damage.

Metering Tips to use at Mop Sink

Mop Sink Diagram

What NOT to do

Above: Remember to Caulk holes in walls after removing old equipment!

Above: Remember to remove old wall anchors after removing old equipment! 

Before you move on...

Before completing your installation, ensure the following items are complete at the Mop Sink:

  • All old equipment, product and wall charts have been neatly boxed up
  • All holes from removed equipment are properly caulked and any extra holes in the surrounding are as well
  • Mop Sink dispenser, bag holders and Product Guide wall chart installed and functioning correctly
  • Area clean and free of debris (screws, extra tubing, zip ties, etc.)
  • Installer tools collected and accounted

Warewash Installation

Upright Machine (Jackson TempStar and Hobart AM-14/15) Instructions

  • Turn machine on and run cycle to check for proper operation, ensuring that the detergent pump and that the rinse pump are firing during the dish machine cycle. Also check to ensure there are no leaks at the peristaltic pump, detergent wash tank connection point, or the rinse injector valve. Turn machine off.
  • Replace detergent pick-up/delivery tubing with red tubing provided in install kit. Connect detergent cap assembly (photo reference attached).
  • Replace the rinse pick-up tubing with blue tubing provided in install kit. Connect rinse additive probe to pickup lines. NOTE: All threaded connections should be sealed with silicone to prevent leaking.
  • Install gallon wall brackets (on soiled side of dishmachine or under dish table only), upright machine operational wall chart.
  • Connect chemical lines to KAY® products. Turn machine on and prime using buttons on front of peristaltic pump until product reaches machine. In the event either the detergent or rinse pumps are rotating but product not properly dispensing, replace squeeze tubes using car stock (squeeze tubes are not included in install kit).
  • Measure detergent to 8-10 ml per cycle (8ml is target) and measure rinse additive to 2-3 ml per cycle. See attached illustration. If measured amounts are less than desired range, turn potentiometer knobs clockwise to increase amounts dispensed. If measured amounts are more than desired range, turn potentiometer knobs counterclockwise to decrease amounts dispensed.
  • NOTE: Potentiometer knobs are very sensitive; a slight adjustment will yield a significant volumetric change.

Above: Jackson TempStar

Above: Hobart AM-14

Undercounter Machine (Hobart LX Series)

Note: High Temp Machines (noted by “H” in model number, e.g., LXeH)

  • Determine if location is using manual powder or liquid chemistry.
  • If powder, report the location as requiring priority follow-up for a peristaltic pump conversion.
  • If liquid, turn machine on and run cycle to check for proper operation, ensuring that the detergent pump fires at the beginning of the detergent cycle and that the rinse pump fires at the beginning of the rinse cycle. Also check to ensure there are no leaks at the peristaltic pump, detergent wash tank connection point, or the rinse injector valve. Turn machine off.
  • Replace detergent pick-up/delivery tubing with red tubing provided in install kit. Connect detergent cap assembly (photo reference attached).
  • Replace the rinse pick-up tubing with blue tubing provided in install kit. Connect rinse additive probe to pickup lines. NOTE: All threaded connections should be sealed with silicone to prevent leaking.
  • Install gallon wall brackets (on soiled side of dishmachine or under dish table only), undercounter machine operational wall chart.
  • Connect chemical lines to KAY® products. Turn machine on run cycle, products will automatically prime.
  • Measure detergent to 5-7 ml per cycle and measure rinse additive to 2-3 ml per cycle.
  • NOTE: If, after two test cycles, either the detergent or rinse pumps are not properly dispensing, report the location as requiring follow-up. Locations should also be reported for follow-up if detergent and rinse additive measurements are outside of desired ranges. Undercounter machines do not require any additional steps to prime; machines prime automatically.






Right: Hobart LXe Undercounter

Low Temp Machines

Low Temp Machines are noted by “C” in model number, e.g., LXeC

  • Determine if location is using manual powder or liquid chemistry.
  • If powder, report the location as requiring priority follow-up for a peristaltic pump conversion.
  • If liquid, turn machine on and run cycle to check for proper operation, ensuring that the detergent pump fires at the beginning of the detergent cycle and that the rinse pump fires at the beginning of the rinse cycle. Also check to ensure there are no leaks at the peristaltic pump, detergent wash tank connection point, or the rinse injector valve. Turn machine off.
  • Replace detergent pick-up/delivery tubing with red tubing provided in install kit. Connect detergent cap assembly
  • Replace the rinse pick-up tubing with blue tubing provided in install kit. Connect rinse additive probe to pickup lines. NOTE: All threaded connections should be sealed with silicone to prevent leaking.
  •  Connect sanitizer cap assembly (clear) to pickup lines.
  • Install gallon wall brackets (on soiled side of dishmachine or under dish table only), undercounter machine operational wall chart.
  • Connect chemical lines to KAY® products. Turn machine on run cycle, products will automatically prime.
  • Measure detergent to 5-7 ml per cycle and measure rinse additive to 2-3 ml per cycle. Sanitizer must achieve 100ppm using chlorine sanitizer test strips. See attached illustration. To test sanitizer ppm, run a test load of dishes through the dish machine. At the end of the cycle use a chlorine sanitizer test strip to test the concentration of the final, standing rinse water on a ware. Ensure team members understand how to test sanitizer ppm.
  • If, after two test cycles, either the detergent or rinse pumps are not properly dispensing, report the location as requiring follow-up. Locations should also be reported for follow-up if detergent and rinse additive measurements are outside of desired ranges. Undercounter machines do not require any additional steps to prime; machines prime automatically.





Right: Hobart LXeC

Warewash Product Chart

Hand Care Dispensers Installation

Before Installing

  • Remove and dispose existing hand care dispenser and old tape/glue.
  • Evaluate placement to determine if the same location can be utilized. In most cases, the same location and mounting holes can be used.
  • Sanitizer is always on the left, soap is always on the right. 
  • NOTE: Four hand sanitizer dispensers are included in the installation kit. These should be installed in back of house and/or where existing hand sanitizer dispensers are located. Back of house is the priority.

Installing At An Existing Location

  • Place dispenser up against existing location and mark the screw hole locations through the dispenser tape to provide guidance
  • Remove the protective backing on the tape that is on the back of the dispenser.
  • Mount the unit by pressing the unit against the mounting surface aligning the markings of the screw hole locations.
  • Apply pressure to the back of the plate for 30 seconds to assure a good bond between the tape and the wall.
  • With the dispenser front cover open, insert the screws through the tape into the anchors via the markings made in step one. (Use at least 2 screws to secure each dispenser).

Installing At A New Location

  • Clean and thoroughly dry the wall.
  • Use # 10 screws and appropriate anchors (use at least 2 screws to secure each dispenser)
  • Place the unit against the wall at the desired location. Using the holes on the back of the dispenser as a template, mark the wall with a pencil or sharp object.
  • Use an appropriate size drill bit for the anchors. Drill the holes. Insert anchors into the holes.
  • Remove the protective backing on the tape that is on the back of the dispenser. Mount the unit at the desired location by pressing the unit against the mounting surface.
  • Open the front cover by pressing the release button on the side of the dispenser and gently pulling down. Apply pressure to the back of the plate for 30 seconds to assure a good bond between the tape and the wall.
  • Insert the screws into the anchors.

Hand Dispenser Diagram

True or False: The pre-stuck adhesive is all that is required to mount the Soap+Sanitizer Dispensers:

  • True
  • False

The Soap Dispenser is always located:

  • On the left
  • On the right
  • It does not matter