SERVICE EXCELLENCE FOR SECURITY OFFICERS (LEVEL 1)

This Level 1 Service Excellence course provides the basic knowledge for Security Officers to carry out their duties in a dignified and responsible manner in accordance to the rules and regulations.  

Responding to Phone Calls

What is Service Excellence

Service Excellence means our Security Officers carry out their duties in a dignified and responsible manner in accordance to the rules and regulations. They conduct themselves professionally and with integrity.

Question 1 : Security officers should follow ___________ and ______________.

Choose the best answer. 

  • rules and regulations
  • friends and colleagues