Match the PM code to the corresponding warehouse state.
An order was shipped out of PM409 to an address in San Francisco. The customer calls in for a REPL and is traveling to New York for the wedding. Where do you ship the replacement garments from?
- PM409 with 2 Day Air Shipping
- Any center
Daniel Horne called in requesting sizes from a previous order. His order was placed under [email protected] in 2015. He remembers we shipped the garments to his home in Georgia. What size jacket and shoes did Daniel receive?
- 42R Jacket and 11.5M Shoes
- 39R Jacket and no shoes as order did not have shoes.
- 44L Jacket and 10W shoes
Stable crashes as a customer calls in for replacement garments. What do you need to ask in order to find the customer in EzTux to proceed?
- Date order was placed, name, address.
- Name on order, state where we shipped to.
- Name, DOB, wear date.
Match the JFW/EzTux status with the correct description.
JFW has the order in their system to process the 10/12 days out.
JFW is gathering up, tailoring, and boxing the original or replacement garments.
Order is on the way to the customer.
Stable is down temporarily. A customer calls wondering where their order is. How do you find this information?