Soraya Saliba, McMan Calgary & Area Executive Director is responsible for providing strategic leadership for all aspects of McMan Calgary & Area services and operations. This includes financial performance, quality of services, organizational growth, properties and human resources. The Executive Director is responsible for the consistent achievement of the organization’s vision, mission and values and realizing its strategic goals and priorities. Additionally, the Executive Director also provides internal and external leadership and strong linkages among board, staff, community and funders.
Director of Client Services
Karin Matthiessen, Director of Client Services, contributes to the success of the organization by ensuring the organization’s programs and services remain responsive to the direction and the needs of the people and communities served. As a member of the senior leadership team, the Director of Client Services is responsible for ensuring effective service delivery, high standard of practice and continuous quality improvement. The Director ensures the development of seamless service delivery and program expansion based on promising practice and community need. The Director works closely with the Executive Director and members of the management team.
Director of Finance & Operations
Stephen Detrey, Director of Finance & Operations, ensures organizational effectiveness by establishing and managing appropriate systems to deliver the organizations goals and objectives. This includes financial planning, designing and implementing systems for effective and efficient financial administration. In addition, the Director is responsible for establishing and delivering processes that ensure effective business functions across the organization which includes facility management, administration and IT. The Director is a member of the senior leadership team and works closely with the Executive Director, the management team and Finance Committee of the board.
Program Managers are responsible for the oversight and development of a program cluster and have a specific area of focus related to the National Outcomes Matrix (NOM) domains. Through the supervision and support of Program Supervisors, the Program Manager ensures that program practices are in compliance with contractual expectations, policy and procedural requirements and CARF accreditation standards. Program Managers ensure service delivery practices and outcomes are demonstrating a high quality of service and are responsive to emerging needs and trends in the sector.
Simone Brown, Manager Family Engagement
NOM Domain Focus Area – Permanency
The Manager of Family Engagement oversees the following programs: Foster Care and Respite Care Connection, Kinnections Kinship Care, Hi-Fidelity Wraparound and PSECA (Protection of Sexually Exploited Children Act).
A focus on the area of Permanency includes a planning process and a philosophy directed toward ensuring each child’s right to a permanent home and stable relationships with one or more adults. To thrive and grow into healthy, capable adults, children need a sense of belonging to a family/individual that provides an unconditional, lasting commitment to them.
Tim Veitch , Manager Outreach Services & Quality Assurance
NOM Domain Focus Area – Safety
The Manager of Outreach & Community oversees the following programs: Hope Homes and Hope Homes for Aboriginal Youth, Youth Alternative Program, KICKSTART/RESTART, CYOC Wraparound and PCAP (Parent Child Assistance Program).
A focus on the area of Safety includes the oversight to ensure that safety outcomes for children, youth and families are enhanced and that there is no recurrence of maltreatment/serious injuries/death while receiving services.
Paula Telfer, Manager Family & Community
NOM Domain Focus Area – Family & Community
The Manager of Family & Community oversees the following programs: Family Development, Journeys In-Home Support, Milestones – FSCD Behavioural and Clinical Support, Parent Link and FASD Maps.
The domain area of Family and Community speaks to a child’s/youth’s requirement for a stable and nurturing home, a family’s potential for growth and the community's capacity to meet those needs. Strong connections to family and community are significant protective factors for young people.
Heather Warren, Manager Residential & Community
NOM Domain Focus Area – Well-Being
The Manager of Residential & Community oversees the following programs: Youth Transitions to Adulthood and Life Skills, YAAC (Youth and Adult Action Club), and the Wellington and Manhattan Place group homes.
A focus on the area of Well-Being includes promoting an overarching state of being happy, healthy and prosperous. Increased well-being for children, youth and families means that outcomes are directed at increasing or enhancing key areas such as Health, Child Development, Education, as well as, Life Skills and Employment. , hap
Jason Stone, Manager Outcomes & Evaluation Jason Stone, Manager Outcomes &
The Manager of Outcomes & Evaluation is responsible for continuous quality improvement and evaluations and outcomes as follows:
- Client outcomes and measurement
- Organization/Program analysis and evaluation
This role oversees the quality improvement and evaluation framework for Calgary & Area and supports the training, implementation of measurement tools and best practices in outcome measurement for all program areas.
Theresa Robertson, Manager Human Resources
The Human Resources Manager is accountable for the leadership and ongoing services of the Human Resources function. The HR Manager works closely with the management team and in alignment with McMan’s goals and objectives, to build positive work environments, employee relations, staff recruitment and development and retention for succession and value creation.