FH-Refresher-IntBusiness-U3-Exercise

 

Dear students,

this test helps you to find out what you still know about unit 3 of our book.

You can correct wrong answers if you think it might be wrong.

 

U3

What is it?

a person you know who may be able to help or advise you because of the work he/she does

  

What is it?

the formal rules of polite behaviour in a group of people

  

What is it?

a structure in which a staff are organised in levels and people in one level have authority over those below them

  

What is it?

a company, business, group etc. that has been formed for a particular purpose

  

What is it?

arriving at the exact time that has been arranged

  

What is it?

the way in which people or groups work together

  

What is it?

an official instruction that says how you should do things or what is allowed

  

What is it?

social or professional position in relation to other people

  

What is it?

someone who has a lower position than someone else in an organisation

  

What is it?

the general conditions in a workplace, including physical conditions and relationships between people 

(two words)

 

offers and responses

  • Can I help you with your bag?
    No, it’s OK. But thanks.
  • Let me send this fax for you.
    Thanks – the number is 01245 674 4783.
  • Would you like a coffee?
    Yes, please. Black no sugar.
  • Do you want some milk?
    Yes, please.
  • I could make a copy for you.
    Thanks but I don’t really need one.
  • Can you phone me tomorrow?
    Sure. What time?
  • Could I have some water please?
    Sure. Sparkling or still?
  • Would you please check the figures?
    Yes, no problem.
  • Could you give me some directions?
    Where do you want to go?

Which word doesn’t belong after the verb?

  • advice
  • help
  • mistakes

give

Which word doesn’t belong after the verb?

  • a mistake
  • an email
  • a phone call

make

Which word doesn’t belong after the verb?

  • manners
  • money
  • time

invest

Which word doesn’t belong after the verb?

  • positively
  • commonly
  • politely

respond

Which adjective fits?

She always smiles and talks to new people in the office. She is very ...

 

 

Which adjective fits?

The system we have for making decisions is slow and takes too long. It is ...

 

 

Which adjective fits?

I’m not happy with you or your work. I am ...

 

 

Which adjective fits?

He says what he thinks and always tells the truth. He is ....

 

 

Which adjective fits?

They do things in a hurry and never wait. They are ...

 

 

Which adjective fits?

In our country we always wear a tie at work and call people by their title. We are very ...

 

 

Which adjective fits?

She’s never late. She is ...

 

 

Which adjective fits?

This idea works on paper but it won’t work in reality.  It is ...

 

 

Which words are missing in this conversation?

A:    Can I  you to my colleague, Jane? 

 

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane?  is Jack Barber.

 

 

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:      to meet you.

 

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:    Pleased to meet you.

C:    Nice to meet you too Jane. Would you like  us for lunch?

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:    Pleased to meet you.

C:    Nice to meet you too Jane. Would you like to join us for lunch?

B:    That would be very .   Thank you.

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:    Pleased to meet you.

C:    Nice to meet you too Jane. Would you like to join us for lunch?

B:    That would be very nice.   Thank you.

LATER

B:    Thanks for a very nice lunch.

A:    No  . You’re .

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:    Pleased to meet you.

C:    Nice to meet you too Jane. Would you like to join us for lunch?

B:    That would be very nice.   Thank you.

LATER

B:    Thanks for a very nice lunch.

A:    No problem . You’re welcome.

B:    Is it OK to smoke in here?

A:    I’m (29) but it isn’t allowed.

Which words are missing in this conversation?

A:    Can I introduce you to my colleague, Jane? This is Jack Barber.

B:    Pleased to meet you.

C:    Nice to meet you too Jane. Would you like to join us for lunch?

B:    That would be very nice.   Thank you.

LATER

B:    Thanks for a very nice lunch.

A:    No problem . You’re welcome.

B:    Is it OK to smoke in here?

A:    I’m (29) sorry but it isn’t allowed.

C:    Would you like to go to the bar. You can smoke there.

B:    It’s all right. Don’t about it.

Finish

It's done now.

I hope you could answer all the questions. If not, have a closer look at unit 3 in our book "Intelligent Business".

Then you'll surely succeed in passing the exam.

Good bye for now!