Crafters Companion - Retail Induction Programme

We are delighted you are joining us at Crafters Companion, and are looking forward to our store opening. As part of the Crafters Companion new starter retail induction programme, we have developed an e-learning module to allow you to re-cap all that has been detailed and explained during our new starter induction. 

An Introduction to Crafters Companion

When was Crafters Companion Founded?

What must all staff do when entering or leaving the Store?

Where should all your personal belongings be kept?

What must you not disclose to anyone?

What should you do before using ladders?

What Four things must you consider before lifting a box?

What two items should you use if there is a spill on the shop floor?

Which items are potential trip hazards on the shop floor?

Health & Saftey - what three reasons would you fill in a report?

What three items were displayed on the Fire Triangle?

What does COSHH stand for?

What is the first things that makes a good impression to our customers?

What can bad Customer Service lead to?

What is Customer Service?

What is a feature?

What is a benefit?

Which of the following are products we sell in Store?

What Items must you not sell to anyone under the age of 16?