Newster Onboarding

Congratulations on joining Gigster! You are now officially part of the network, which means that, very soon, you'll be able to take on gigs.

Before we get you ramped up, however, we need to make sure you've got the basics down so that you're set up for success on your first gig. If you've already gone through the wiki, you should breeze through this quickly.

Note: You will not be able to take on any gigs until you've passed this quiz (100%). But don't worry -- you get as many attempts as you need.

Getting Started on the Platform

Which of the following does Gigster value?

  • Excellence: We challenge ourselves to deliver the highest quality work to our clients and provide them with incredible experiences.
  • Timeliness: With respect to software development, we take timeliness incredibly seriously. We aim to deliver not just on-time to clients, but on-time internally, to one another.
  • Accountability: When problems arise, gigsters show an incredible level of resilience and accountability. We bust through walls trying to make things right. And things like bailing or under-delivering are not taken lightly.
Select all that apply.

My Slack profile must include which of the following?

  • Full name
  • Approved role(s) (Product Manager, Designer, Developer)
  • Github ID
  • Email address
On Gigster, we communicate with our teammates (and HQ) mostly through Slack. We should make sure that we include important information on our profiles. 

T/F: Using @channel or @here in #general is totally fine.

  • True
  • False

T/F: I can add work samples from Gigster projects to my LinkedIn profile.

  • True
  • False

Can I add Gigster to my LinkedIn profile and/or resume?

  • Yes.
  • Yes, but the entry must note that you are a contractor or freelancer.
  • No. Doing so breaks NDAs.

How does one get work on the Gigster platform?

  • Automated invites via email and Slack
  • By responding to gig pitches in specific Slack channels
  • Gig sourcing team
  • Gig job board

How do I get more info on a gig that I'm interested in joining?

  • By reading the gig page (especially the Key Features section)
  • By asking the Product Manager on the gig (if there is already one on the team)
  • By asking the Project Engineer for clarifications

Gig Basics

T/F: When I accept a gig, I am agreeing to stay on for the entire timeline.

  • True. I am agreeing to build and ship the product, and I'll bust through walls to make it happen.
  • False. I can come and go as I please.

Who must remain anonymous to clients?

  • Project Engineers (sales reps)
  • Product Managers
  • Designers
  • Developers
Select all that apply. 

T/F: Work can be done in my personal Github repo.

  • True.
  • False. All work must be done in the designated project repo within the Gigster Org on Github.

Do I need to verify the quality of my own work?

  • Absolutely. If I deliver work to a PM or client, I should be comfortable vouching for its quality.
  • No way. It's not my job.

T/F: I can have friends outside of the network help me on my gigs.

  • True: I should do whatever it takes to get the job done.
  • False: Showing work to non-gigsters clearly breaks the Gigster Contractor Agreement (NDA).

Should I do work that is clearly out of scope?

  • Yes, if the PM on the project tells me to do so.
  • Yes, but only if the Project Engineer (sales rep) tells me to do so.
  • No. Any non-trivial change must be priced as an add-on (by the PE) or swapped into the existing scope such that the project cost remains the same.

My gig requires an AWS account. I should...

  • Use my own.
  • Set one up for the client with my credit card and expect to be reimbursed by Gigster.
  • Set one up with for the client with my credit card and ask client to reimburse me.
  • Have PM ask client to set up an account and share the credentials.

If I think my gig has been underquoted/underscoped, I should...

  • Continue working as normal and ask to be paid more once the work is done.
  • Immediately raise the issue with the PM and Project Engineer (Sales Rep), so the issue can be resolved before the team moves forward.

Can I work ahead of client payments?

  • No. All work on Gigster must be prepaid by clients.
  • Yes.

If my gig is in trouble (e.g., I'm having issues with my team or client), I should...

  • Notify the network via @channel message in #general on Slack.
  • Escalate the gig immediately so that a Customer Success rep can help.
  • Remain quiet and request a higher payout at the end of the gig.

When do I get paid for the work I do on a gig?

  • 50% at the beginning of the project and 50% at the end
  • A payout request will be made for me at the end of a milestone, provided I have done all my work at high quality, and my client approves the milestone work
  • I will be prepaid for all the work I do on the platform

After a payout request is made for me, I must...

  • confirm the request on my dashboard before Gigster Finance will begin processing it.
  • issue an invoice to Gigster HQ.
  • wait until the end of the month before Gigster will begin processing it.

T/F: I should see a payout hit my bank account immediately after it shows as "Approved" on my dashboard.

  • True
  • False